Administrative Support

Administrative Support 09 –
St. Joseph's Healthcare Hamilton

Position:
Administrative Support Specialist (Part‑time / Casual) in the Hamilton Regional Laboratory Medicine Program (HRLMP) eph's Healthcare Hamilton.

• Posting #: 33272
• Department: Lab Administration – Office
• Employee Type: Casual, Part Time
• Schedule: Monday to Friday, 7:00–8:00 (7.5‑hour shift)
• Location: Charlton Campus (Hamilton Downtown)
• Opening Date: 09/01/2026
• Closing Date: 15/01/2026 (Applications must be received online by 12:00 midnight on the closing date)
• Wage Rate: $28.87 – $31.37 hourly (plus 14 % in lieu of benefits)

• Maintain confidentiality and release of information in accordance with hospital policy.
• Enter public health reports, call critical test results to providers, register laboratory tests and consultations using Dovetale and HHS Epic.
• Enter requisitions for regional consultations, triage, and prepare documentation to send specimens for specialized testing; look up results and monitor case status.
• Prepare reports, agendas, minutes, databases, presentations and other materials as requested.
• Troubleshoot issues with the Paradigm database and provide administrative support to laboratory staff.
• Assist in administrative preparatory activities for laboratory accreditation.
• Handle telephone calls, mail distribution, faxes, photocopying, e‑mails, correspondence filing and schedule meetings/appointments efficiently and accurately.
• Support financial processes (RMA, OHIP billing, education trust fund accounts, travel expenses, purchase orders, requisitions, University Research accounts, timesheets, invoices, billing statements).
• Ensure all supplies and services required by the Program are stocked and requisitioned in a timely manner.
• Perform other office duties as assigned by the Manager.

• Post‑secondary education in Office Administration – Health Services Diploma.
• Minimum one‑year experience providing administrative support in a hospital setting.
• 1–2 years’ experience in a laboratory setting is an asset.
• Demonstrated knowledge of laboratory medical terminology (pathology and virology).
• Experience using laboratory applications including Dovetale / EPIC, Clinical Connect to process requisitions and look up results for patient reporting.
• Intermediate skill level in MS Office (Word, Excel, PowerPoint, Adobe). Professional required to prepare reports, agendas, minutes, presentations and educational materials.
• Intermediate typing skill of 45 WPM.
• Clerical testing may be required as part of the selection process.
• Ability to work in a busy team environment, maintain professional relationships with colleagues while handling multiple tasks, conflicting priorities and frequent interruptions.
• Advanced oral and written communication skills (grammatical aptitude, good spelling, punctuation, superior proofreading).

St. Joseph’s Healthcare Hamilton (SJHH) is an equal‑opportunity employer and strives for equity, inclusiveness and diversity in all our programs, practices, facilities and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision and Core Values of SJHH. SJHH is committed to a barrier‑free recruitment and selection process – please inform us if accommodation is required at any point in the recruitment process.