Customer Team Member

Customer Team Member

Location:

Greenside Garage Halifax Road, Cullingworth, BD13 5DD

Pay: £12.60 per hour

Contract:

12 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed e includes working in our in-store bakery
Full, paid training provided

You can apply for this role using your mobile device (no CV needed!)

You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or other business‑related needs.

We're looking for Customer Team Members to join our team at Co‑op.

When you join Co‑op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co‑op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co‑op products in our stores.

• Friendly and thoughtful service – put customers first: responding to queries, championing Co‑op products and Membership, working in our in‑store bakery and delivering a great shopping experience.
• Work together to make everyone's day better – support store colleagues to solve problems for customers and members.
• Ensure the store is safe and legal – keep shelves stocked and make sure prices, dates, and temperatures are correct.
• Help introduce new products and services – make changes feel natural, sharing experiences with colleagues so everyone learns together.
• Support your local community – get involved in all kinds of activities and events.

• A genuine care for the needs of customers and members.
• Great people skills, with the ability to build positive relationships with customers and colleagues.
• A positive approach to change and problem solving.
• The flexibility to work a range of different shifts.

• 30% discount on all Co‑op products in‑store and 10% discount on all other brands.
• A pension scheme with up to 10% employer contributions.
• Stream – a money‑management app giving you access to a percentage of your pay as you earn it.
• 31 days of holiday (including bank holidays, pro rata for part‑time colleagues).
• Virtual healthcare services for you and your family.
• 24/7 employee assistance service.
• Full, paid training and dedicated support for your personal development and career progression.
• Rotas shared three weeks in advance and accessible on your phone.
• Cycle‑to‑work scheme.

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet minimum criteria for a job.

If you need any adjustments during the recruitment process, we’ll support you.

As part of the application process for this job, you’ll need to complete two online assessments, which will take around 20 minutes to complete.

We reserve the right to remove a vacancy before the scheduled closing date.