Public Liaison Officer

Public Liaison Officer – Infrastructure

Location – Halifax, West Yorkshire

What you will be doing:

Galliford Try are looking for a Public Liaison Officer to support the project team in Halifax on our new local authority highways scheme.

The role will focus on proactive third-party liaison, working closely with the client, coordinating clear and timely communications, promoting Galliford Try and the project, managing enquiries and complaints, and delivering MHA framework engagement requirements to maintain strong community and stakeholder relationships.

* Build and maintain strong relationships with key stakeholders and actively participate in stakeholder forums

* Serve as the main point of contact on site for the public and all interested parties

* Communicate proactively about any potential disruptions, such as traffic management, to keep residents informed

* Produce weekly reports summarising all public and stakeholder communications.

* Manage and update project information boards, social media channels, websites, and information centres

* Draft clear, informative letters for Project Manager approval to keep local residents up to date on upcoming works

* Handle public and stakeholder enquiries and complaints, maintaining a detailed compliments and complaints register

* Liaise with Councillors and local councils to coordinate key project dates and ensure smooth communication

About you:

* Experience in public, community, or stakeholder engagement

* Strong verbal and written communication skills, confident handling enquiries and complaints

* Able to work independently and collaboratively as part of a team

* Approachable, positive, and skilled at building relationships with a wide range of people

* Organised, proactive, with a full UK driving license

What We Can Offer in Return:
With an impressive order book of over £4.1 billion we are one of the industry’s leading principal contractors, affording you the opportunity to work on some of the UK’s most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment.

With an ambitious strategy, we’re poised for further growth and success, so if you’re committed, talented and enthusiastic, Galliford Try is the right place for you.

We are committed to maintaining the physical and mental wellbeing of all our people, through our ‘Be Well’ programme which offers discounts on certain products, advice and support for a range of issues.

We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential. Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged.

Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.

Our benefits:

We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.

* Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays

* A wide range of corporate discounts

* Cycle to Work schemes

* Comprehensive pension plan

* Competitive family leave policy

* Regular Save as You Earn share purchase scheme

* Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it

* Paid for yearly membership to one recognised professional association relevant to your role

About us:

Our purpose is to improve people’s lives through building the facilities and infrastructure…