Data & Impact Lead

The purpose of this role is to lead the effective use of data and digital systems within North points Children & Young Peoples Services to understand, evidence and communicate our impact. The post holder will work collaboratively with service managers and Data & Impact colleagues to ensure data is not only accurate and timely, but used to tell a clear story about need, change, outcomes and value for children, young people and families.

The Data & Impact Lead will move the service beyond reporting volumes and activity, towards insight led analysis that supports learning, improvement, accountability and strategic decision making. This includes translating complex data into meaningful narratives for practitioners, leaders, commissioners and partners led analysis that supports learning, improvement, accountability and strategic decision making and impact led analysis that supports learning, improvement, accountability and strategic decision making

The main areas of the job are to:

Champion a data-driven culture across the service and organization, promoting the use of data in decision-making and evidencing impact at all levels.

Produce monitoring reports aligned with service requirements and KPIs.

Provide performance and outcome data to assist service managers in improving client experience and service delivery.

Support the effective use of electronic systems, particularly telephony systems, the Aire Blocks suite, Silver Cloud and the IAPTus patient record system.

Support managers to ensure data driven decisions informing service planning and development are guided by robust impact data analysis

Northpoint is a BACP-accredited service operating Service Centres for single point of access (SPA) and central point of contact (CPOC) services in West Yorkshire. Our Service Centres facilitate referrals and requests for support related to mental health and emotional well‑being and ASD/ADHD requests for assessment. Our model is digitally enabled to provide an efficient and informed service user experience, connecting people to the right local resources and support, at the right time, in line with their individual goals.

In addition to our Service Centres, Northpoint provides school‑based support and therapeutic interventions and operates as the lead provider in select local mental health partnerships in collaboration with Integrated Care Boards (ICBs) and NHS Trusts.

Do you want to be part of the change we’re bringing to mental health support?

We have a unique opportunity for a Data & Impact Lead to join Northpoint, based in Calderdale working across Children & Young People’s Services to lead the effective use of data and digital systems to understand, evidence and communicate our impact. This is a permanent, full‑time position (35 hours per week), offering a competitive salary of £34,920 to £41,150, plus employer pension contribution.

Why us?

Northpoint is a BACPaccredited provider of mental health services across West Yorkshire. We operate digitally enabled Service Centres providing Single Point of Access (SPA) and Central Point of Contact (CPOC) services, alongside school‑based support, therapeutic interventions, and partnership‑led mental health provision.

Our work is focused on connecting children, young people and families to the right support at the right time, and we are committed to using data ethically and intelligently to improve outcomes, accountability and service quality.

What you will be doing as our Data & Impact Lead:

The purpose of this role is to lead insight‑led data and impact work across Children & Young People’s Services, ensuring data is accurate, meaningful and used to tell a clear story about need, change, outcomes and value.

You will work closely with service managers and colleagues to move the organisation beyond activity reporting towards analysis that supports learning, improvement and strategic decision‑making, translating complex data into accessible narratives for practitioners, leaders, commissioners and partners.

Key responsibilities include:

• Producing monthly, quarterly and annual impact and performance reports aligned to KPIs and…