Public Liaison Officer

I am currently recruiting for experienced and approachable Public Liaison Officer to support my clients ongoing project and act as the key link between the site team and the surrounding community.

• Serve as the primary contact for residents, businesses, and local stakeholders.

• Communicate project timelines, works schedules, road closures, and potential disruptions.

• Prepare and distribute public notices, newsletters, and community updates.

• Attend resident meetings, stakeholder briefings, and community engagement events.

• Log and manage all public enquiries, feedback, and complaints.

• Work closely with construction and site management teams to provide solutions and minimise impact.

• Maintain accurate records of communications and actions taken.

• Support with promoting safety and ensuring compliance with public engagement requirements.

• Previous experience in a Public Liaison, Resident Liaison, Community Engagement, or customer-facing role.

• Background in construction or infrastructure projects is highly beneficial.

• Excellent written and verbal communication skills.

• Strong organisational abilities and attention to detail.

• Confident dealing with members of the public and managing sensitive issues.

• Ability to travel to site as required; a driving licence is advantageous.

For more information, please call Hayley.