SEN Support Officer

3 days ago Be among the first 25 applicants

• Provide business support to help the Local Authority meet statutory SEND responsibilities.
• Support the Senior SEN Support Officer with processing EHC needs assessment requests.
• Input and maintain accurate data on internal systems, including Capita and Excel.
• Track statutory deadlines and circulate information to key stakeholders.
• Manage the SEN team’s general inbox and handle enquiries professionally.
• Deliver high-quality administrative support with strong ICT skills.
• Work collaboratively within the wider business support team.
• Contribute to improving consistency and processes across the service.
• Occasional work outside normal hours may be required to support service delivery.

• GCSE English and Maths (Grade C/4+) or equivalent experience.
• Experience in a fast‑paced, customer‑focused environment.
• Strong attention to detail and ability to work to statutory deadlines.
• Confident communicating with professionals across Education, Health, Social Care and voluntary sectors.
• Ability to work independently and as part of a team.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office and general ICT systems.
• Understanding of SEND and the needs of children and families.
• Awareness of safeguarding responsibilities.

• Enhanced DBS (Adults and Children’s Barred List) required.
• Role follows a hybrid working pattern.
• Commitment to equality, diversity, GDPR, and council values is essential.
• 3 months’ contract with potential extension.

• Entry level

• Part‑time

• Other