ServiceNow Technical Project Manager
Job in
Halifax, Nova Scotia, Canada
Listing for:
DXC Technology
Full Time
position
Listed on 2026-02-26
Job specializations:
-
IT/Tech
Systems Analyst, IT Project Manager
Job Description & How to Apply Below
Job Description:
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more at
Location:
Hybrid
. Candidates located within 25 miles of a DXC office are required to work onsite two days per week and may travel up to 50% to client locations.
What you get to do in this role:
Own and Drive Specific Initiatives:
Take ownership of 1-3 major initiatives within the Delivery Acceleration portfolio (e.g., AI product launches, methodology rollouts, tool integrations, platform builds)Build comprehensive project plans with clear milestones, dependencies, resource requirements, and success criteriaDrive day-to-day execution—running working sessions, tracking progress, managing risks, and ensuring teams have what they need to deliverMake real-time decisions on scope, timeline, and resource trade-offs in collaboration with technical leaders and stakeholdersHold teams accountable to commitments while maintaining strong collaborative relationships built on mutual respectManage Technical Complexity:
Understand the technical architecture, integration points, and dependencies across AI products, internal systems, third-party tools, and the Service Now platformAnticipate technical risks and work with engineering teams to develop mitigation strategies before problems escalateFacilitate technical design discussions and decision-making without needing to be the deepest technical expert in the roomTranslate technical complexity into clear status updates and implications for non-technical stakeholdersAsk the right questions to surface hidden dependencies, resource constraints, or architectural concerns earlyCollaborate Across Delivery Acceleration:
Partner with Portfolio and Program Management to ensure your initiatives align with overall portfolio strategy, timelines, and resource plansWork peer-to-peer with other Technical Project Managers to identify cross-initiative dependencies and coordinate sequencingBuild strong working relationships with technical leadersCoordinate with Global Acceleration and Modernization PMO, OCM, and Metrics teams to ensure your initiatives integrate with broader A&M transformation effortsContribute project status, risks, and learnings to portfolio-level reporting and decision-making forumsDrive Stakeholder Alignment:
Facilitate alignment across diverse stakeholders—technical teams, business leaders, end users, and external vendorsRun effective working sessions that drive decisions, not just status updates—coming prepared with options, recommendations, and clear asksCommunicate project status transparently—celebrating wins, surfacing risks early, and proposing solutions rather than just reporting problemsManage stakeholder expectations proactively, especially when scope, timeline, or resources need adjustmentBuild trust through follow-through, technical credibility, and honest communicationNavigate Ambiguity and Change:
Operate effectively in environments where requirements evolve, priorities shift, and the "right answer" isn't always clearAdapt project plans quickly as new information emerges, technologies change, or business priorities shiftMake pragmatic decisions with incomplete information, using judgment to balance speed with qualityHelp teams maintain focus and momentum even when the path forward isn't perfectly definedEmbrace the iterative nature of innovation—MVPs, pilots, feedback loops, and continuous improvementContribute to Organizational Excellence
Identify process improvements, reusable templates, and best practices that benefit the entire Delivery Acceleration organizationShare lessons learned from your projects to help other Technical Project Managers and the broader team improveContribute to portfolio planning cycles—helping size initiatives, estimate effort, and sequence work realisticallyP…
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