Senior Associate, Genesis, Global Services
Job in
Halifax, Nova Scotia, Canada
Listing for:
MUFG Investor Services
Full Time
position
Listed on 2026-02-25
Job specializations:
-
Finance & Banking
Financial Analyst, Risk Manager/Analyst
Job Description & How to Apply Below
Position: Senior Associate, Genesis, Global Payments Services
Company Description
About MUFG Investor Services:
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $ trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.
With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work.
Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.
#LI-Hybrid
Job Description
We are seeking an analytical professional to join our Global Payment Services (GPS) team as a Senior Associate in our operations group. Global Payment Services (GPS) is responsible for the accurate, timely, and secure processing of all payments across MUFG Investor Services, with teams located in Kuala Lumpur, Limassol, Dublin, Halifax, and Toronto that collaboratively manage the end-to-end payment lifecycle on a global scale.
The Senior Associate plays an important role in executing daily payment processing activities while maintaining strong control standards, supporting operational stability, and contributing to ongoing improvements. This role is responsible for resolving payment exceptions, liaising with stakeholders, and supporting enhancements that strengthen the GPS operating model across regions.
Key Responsibilities
Operational Execution
Accurately input, approve, and process payments in accordance with procedures, control requirements, and documentation standards.Investigate and resolve payment discrepancies and errors, conducting basic root cause analysis and applying sound judgment.Liaise with clients, investment managers, and internal teams to ensure timely and accurate payment execution.Adhere to key control expectations including maker checker, LOA, callback verification, and proper recordkeeping.Analyze payment and inquiry data to identify recurring issues and operational trends.Escalate critical issues or exceptions promptly to senior team members or leadership.Stakeholder Engagement
Collaborate with Treasury, Banking Operations, Client Operations, Technology, and other internal partners to ensure operational requirements are met.Provide timely, accurate updates to stakeholders, ensuring clear communication during handovers and across regions.Represent the local team on select initiatives or working groups, contributing insights from day-to-day operations.Risk & Controls
Ensure strict adherence to operational controls, documentation requirements, and regulatory expectations.Support the identification of control gaps and assist in remediation efforts.Maintain awareness of operational risks and escalate concerns appropriately.Continuous ImprovementIdentify opportunities to enhance process efficiency, accuracy, and control strength within payment operations.Support development, testing, and implementation of system enhancements, workflow changes, and automation initiatives.Maintain current procedures, checklists, and documentation in alignment with firm standards.Stay informed of evolving market practices, regulatory updates, and industry trends related to payment processing.Assist in identifying and reducing operational friction points by providing practical recommendations.Ad Hoc Responsibilities
Support internal and external audit requests, compliance reviews, and related deliverables.Contribute to broader GPS initiatives and special projects that enhance the global payments operating model.#LI-Hybrid
Qualifications
Strong understanding of global payment processes, including settlement flows and banking connectivity.Knowledge of SWIFT payment formatting and field definitions; MX experience is an advantage.Proficiency…
Position Requirements
10+ Years
work experience
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