×
Register Here to Apply for Jobs or Post Jobs. X

Support Analyst

Job in Halifax, Nova Scotia, Canada
Listing for: Virtusa
Full Time position
Listed on 2026-02-23
Job specializations:
  • Finance & Banking
    Banking & Finance
Job Description & How to Apply Below
Support Analyst (CREQ
131112)
Loan IQ Support Team is looking for a Support Analyst to provide production support to Loan IQ App users.

Skill
Support Analyst

Responsibilities

User on-boarding and off-boarding LoanIQ profile maintainence

Updating Funding rates in LoanIQ banks financial and reputational risk

Updating Treasury rates in LoanIQ banks financial and reputational risk

Updating table maintenance job functions in LoanIQ.

Perform post implementation verification and provide support at times weekends too

Ensuring process is followed to the T as all LoanIQ updates are audited

Monitoring LoanIQ Support for issues, triaging issues with Users, analysing the issue and providing the issue with the vendor

Work closely with developers to investigate and triage the issues and resolve it

Work under strict SLA defined by the team

Work collaboratively with the team and business partners

Possesses a deep understanding and problem solving ability of various complexities

Creates documentation to ensure the supportability of analysis i.e. FAQ, Support documentation, KEDB et all

#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary