Security Officer - Brook Lane

Security Officer - Brook Lane - Full Time

Join to apply for the Security Officer - Brook Lane - Full Time role at Meritus Health

We are seeking a dependable, alert, and compassionate Security Officer to join our Brook Lane Safety & Security team. In this role, you will help protect our patients, staff, visitors, and property while supporting a safe and welcoming environment on our Hagerstown campus. This is a hands‑on, highly visible position that requires professionalism, quick thinking, and strong interpersonal skills.

• Maintain a visible presence throughout inpatient units, public areas, and entry points.
• Monitor facility entrances in person or via video surveillance, ensuring proper credentials for all visitors and staff.
• Inspect and secure patient belongings during admission and return them upon discharge.
• Respond to emergencies, alarms, and disruptive situations with professionalism and calm.
• Assist clinical staff with patient escalation incidents, including therapeutic restraint when necessary.
• Operate and monitor security systems, including alarms and access control.
• Document shift activities and prepare incident reports as needed.
• Escort visitors, oversee family visitation sessions, and provide patient transport to other hospital areas.
• Participate in fire drills, emergency preparedness, and safety training.

• Education:
  • High school diploma or equivalent required; associate degree in related field preferred.
• Experience:
  • Previous safety/security work—especially in healthcare or long‑term care—preferred.
• Skills:
  • Strong customer service and conflict de‑escalation skills.
  • Ability to remain calm under pressure and respond quickly to safety concerns.
• Requirements:
  • At least 21 years of age.
  • Valid driver’s license with clean driving record (no moving violations in past 3 years preferred).
  • Ability to meet physical demands, including standing/walking for long periods, climbing stairs, and lifting over 50 lbs.

• Competitive pay and benefits.
• A mission‑driven culture focused on compassion, respect, and excellence.
• Opportunities for ongoing training and professional growth.

• Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date.
• Life Insurance & Disability Coverage Includes company‑paid life insurance, as well as short‑ and long‑term disability benefits to provide peace of mind.
• Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work‑life balance.
• 401(k) Retirement Plan Benefit from a robust company match to support your long‑term financial goals.
• Education Assistance & Tuition Reimbursement Support for your continued learning and career growth.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre‑tax dollars for eligible healthcare and dependent care expenses.
• Shift Differential Pay Team members working off shifts may be eligible for additional pay.

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.