Quality Manager II

** Job Description**:
** SUMMARY
* * The Manager Quality II is responsible for the day-to-day administration of the Quality Management System on account(s) of higher complexity including adherence to company and industry standards.

** ESSENTIAL FUNCTIONS
*** Coordinate and lead continuous improvement activities as needed.
* Provide regular and proactive communication to customers and Ryder Management
* Design, implement, monitor and maintain the Quality Management System including documentation and records based on internal and external standards/regulations.
* Coordinate and lead continuous improvement activities using fundamentals of Lean and Six Sigma as needed.
* Support regulatory compliance and certification requirements.
* Establish agenda and frequency, and lead of the regular Management Review meetings.
* Perform all functions related to Quality Assurance for a start-up or expansion.
* Engage the operations team and the customer to ensure achievement of business objectives.
* Design, implement and monitor the system for the effective collection, analysis and presentation of non-conformity data.
* Design the reports to review effectiveness of the Quality Management System.
* Assist in implementing and maintaining Customer Satisfaction Management and Scope Management processes.
* Identify location training needs for Quality Assurance topics, develop the training materials and deliver to identified employees.
* Independently performs assignments with instruction limited to results expected.
* Determines and develops approach to solutions.
* Exerts influence on the overall objectives and long-range goals of the organization.
* Manages Diversity and Inclusion
* Performs other duties as assigned.
* Nine (9) years or more experience Operations Management experience
* Seven (7) years or more experience Quality Management/Process Improvement
* Seven (7) years or more experience Process Mapping and Standard Operating Procedures documentation and project management experience preferred* .Acts independently to determine methods and procedures on new assignments. Business Acumen
* Develops and delivers effective presentations.
* Ability to build strong customer relationships. Drives for results
* Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). Has approachability and is comfortable around higher management
* Ability to work independently and as a member of a team.
* Flexibility to operate and self-driven to excel in a fast-paced environment.
* Capable of multi-tasking, highly organized, with excellent time management skills.
* Builds and manages effective teams.
* Ability to lead/manage others. Decision Quality. Managerial courage
* Ability to be comfortable and effective with issues that lack clarity, structure or certainty.
* Seeks to acquire knowledge in area of specialty.
* Highly thorough and dependable. Integrity, trust and perseverance

Detail oriented with excellent follow-up practices
* Strong verbal and written communication skills.
* Demonstrates problem solving skills.
* Proficiency required in MS Office; advanced level.
* Demonstrated knowledge of MS Project, Internal Audit/Corrective Action Systems Software (e.g. JKT); advanced level; preferred.

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
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