Field Service Technician

Overview

Fives Landis Corp is actively seeking Field Service Technician to join its team in Hagerstown, Maryland. At Fives, we are all driven by a common calling, to prove that industry can do it! We work together daily to make industry an answer to all of the major technological, environmental, social and economic challenges of our time.

Fives Landis Corp is the High Precision Machines Division of Fives, specializing in the design and supply of various types of machines for numerous markets such as Automotive, Aerospace, Defense, Rail, Shipbuilding, Energy, Space, etc. The division has approximately 1,800 employees worldwide working in about 20 locations in Asia, Europe, and North America. We are currently seeking Field Service Technicians who have the same desire to prove that industry can do it!

Pay Range: $28 – $38 (rate offered will be commensurate with experience).

• Set up, integrate, and thoroughly test equipment and systems at client locations to ensure optimal functionality and reliability.
• Demonstrate equipment performance and capabilities to customers, confirming proper operation and satisfaction with system standards.
• Provide rapid support for critical equipment failures to minimize downtime.
• Perform emergency repairs by diagnosing technical issues and implementing effective and timely solutions.
• Educate and assist clients on proper equipment operation, maximizing efficiency and user confidence.
• Communicate clearly and proactively with customers and internal teams to provide timely service updates and maintain alignment.
• Serve as the primary technical liaison, managing customer interactions and ensuring prompt and accurate resolution of issues.
• Submit detailed service reports, including parts used, time spent, and corrective actions taken.

• 12 paid holidays
• 401(k) matching
• Medical - Dental - Vision
• Pet Insurance
• Protection
• Hands-on training
• Tuition & Training reimbursement
• Wellness programs with incentives
• Employee engagement activities
• Community initiatives
• Generous travel incentives

We are seeking someone who has:

• A minimum of a High School diploma or GED.
• 2 years of field service experience and knowledge of precision cylindrical grinding. Centerless and double disc grinding knowledge is a plus.
• An understanding of CNC machines with servo drives & motors.
• Programmable Logic Controllers such as Allen Bradley, Fanuc, Siemens, etc.
• A self-starter who is flexible and eager to travel up to 75% to engage with customers and is committed to an innovative work environment.

By becoming part of Fives, you will be joining an international group that will provide you with access to numerous opportunities for growth and mobility, in a wide number of fields. We will give you room to learn, grow and develop, both professionally and personally.

Must be legally eligible to work in the United States. All offers of employment are contingent upon clear results of a background check and drug screen. Background checks and drug screens will be conducted on all final candidates in accordance with applicable laws and regulations.