Front Office Receptionist

Overview

The Front Office Receptionist is responsible for greeting, scheduling appointments and maintaining records and accounts in a Healthcare Management System.

This includes, but not limited to:

• Verifies patient information and accurately updates demographics and insurance information. Confirms purpose of visit and obtains reports or x-rays performed at other facilities.
• Prepares patient encounters for future appointments and obtains all necessary medical documentation that is needed for the patient's visit.
• Schedules future appointments for patients.
• Collects co-payments and balances on patient s accounts.
• Represents the practice in a professional, customer-focused manner with an emphasis on service excellence.

Some related experience in an orthopedic/medical setting is helpful but not required.