Usability​/Human Factors Engineer

Founded in 2007 and headquartered in Columbia, Maryland, Synergy ECP is a leading provider of cybersecurity, software and systems engineering, and IT services to the U.S. intelligence and defense communities. We deliver critical and innovative capabilities for high‑level decision makers to enhance national security.

The role is for a Usability/Human Factors Engineer II in our software development team, responsible for developing and sustaining feature‑rich capabilities that modernize visualization and presentation tools for mission analytic users. You will solve user‑experience challenges on a complex application used by a wide range of users, working closely with developers, managers, and system engineers to keep products modern and cutting‑edge.

Your tasks include researching and documenting user workflows, designing mockups, engaging with users, and collaborating with development teams using tools such as Axure and Adobe Creative Cloud Suite.

Team:
Approximately 15 software, system, and test engineers. Work performed at a contractor facility in Annapolis Junction.

• Bachelor’s degree in cognitive and/or experimental psychology, human factors engineering, or an engineering‑related field (e.g., systems engineering, software engineering, business process engineering). Advanced degree preferred.

• At least ten (10) years’ experience in user experience design, usability testing, and related fields, with familiarity in task analysis, user interface design, and usability testing.
• At least five (5) years of experience in user‑experience design and testing.
• Direct experience conducting usability testing and collaborating closely with product designers and process engineers during the development cycle.
• Experience designing and conducting user surveys to gather feedback.
• Ability to apply usability principles throughout all phases of the software engineering cycle (analysis, design, implementation, and deployment) and to research user profiles, tasks, workflows, and scenarios to inform UI design.

• Professional certifications such as Certified Human Factors Engineering Professional, Certified Usability Analyst, or equivalent.

TS/SCI with Polygraph required.

U.S. Citizenship.

Typical salary range: $110,000 – $180,000. Salary commensurate with experience and additional qualifications. Complete rewards package includes competitive compensation, benefits, and opportunities for growth.

• Comprehensive Health Benefits package.
• 401(k) Retirement plan.
• Employee wellness gym benefit.
• Work‑life balance with generous PTO and 11 paid holidays.
• Flexible work options.
• Opportunities for continuing education and professional development.
• Skill Bridge program for service members.
• Community service and philanthropy initiatives.
• Collaborative office spaces with conference rooms.

Synergy ECP is committed to providing equal employment opportunities to all qualified individuals. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, sex, national origin, religion, age, disability, or any other status protected by applicable law. We welcome candidates from all backgrounds and are dedicated to maintaining a professional and respectful workplace where every employee can succeed.