Patient Services Representative daytime

Patient Services Representative - Full time, daytime

Haddonfield, NJ, USA

Posted Tuesday, December 23, 2025 at 5:00 AM

Since 1938, South Jersey Radiology Associates (SJRA) has been the region's premier, physician‑led medical imaging provider in South Jersey. Our highly‑experienced team of 58 board‑certified, subspecialized radiologists— including body imagers, interventional radiologists, musculoskeletal imagers, nuclear medicine radiologists, and women's imagers—interpret all radiology studies, from standard X‑rays to the most complex procedures, across 16 clinical locations. SJRA is recognized as the region's first Diagnostic Imaging Center of Excellence and Comprehensive Breast Imaging Center by the American College of Radiology.

Schedule:

Monday to Friday, 7:30 am to 4:00 pm

Location:

Haddonfield, NJ

The Patient Service Representative is a key position in our imaging centers that greets patients and registers them for their procedures at the front desk. The role performs all clerical duties necessary to register and process patients so imaging studies can be performed and billed correctly.

• Register patients by collecting and verifying patient demographic information, insurance data, and referring physician information.
• Achieve accurate and complete data entry of each patient.
• Check insurance eligibility; calculate deductibles and coinsurances.
• Collect and post co‑pays, coinsurances, and balances.
• Perform daily data entry/computer work; keep accurate journal sheets of all payments posted.
• Schedule appointments and explain studies, procedures, and preps to patients.
• Answer the telephone, fax reports, request and release images.
• Contact referring physician offices as needed.
• Maintain confidentiality and comply with all HIPAA and Corporate Compliance regulations.
• Print and/or scan documents into patient accounts.
• Keep the work area stocked, orderly, and clean.
• Release images to patients when necessary.
• Communicate information to radiologists, technologists, patients, and referring physician office.
• Ensure punctuality and regular attendance.
• Perform any other duties as assigned.

• Experience in an administrative healthcare position preferred.
• Good computer skills, proficient keyboarding and data entry skills.
• Working knowledge of insurance and billing functions a plus.
• Knowledge of medical terminology and anatomy a plus.
• Excellent communication skills.
• High school diploma or equivalent.
• Detail oriented and ability to multitask in a busy work environment.
• Knowledge of office equipment (copy machine, scanner, fax machine, multiline telephone).
• Ability to communicate verbally and in writing with patients, their family members and coworkers.

The position requires sitting for 75% of the scheduled shift along with standing, walking, reaching and lifting. Use of a computer keyboard, computer mouse and telephone is required for 80‑90% of the scheduled shift.

The position is in an indoor office setting in close proximity to coworkers. There is daily interaction with patients, patients’ family members, coworkers and vendors.

• Career Growth:
  We support and encourage all employees to advance their careers through internal promotion in the organization. We offer the Technologist Advancement Academy (TAA), a cross‑training program designed to help our employees to pursue registry in other modalities (MRI, CT, Mammography). It allows you to advance your career during working hours while still being paid. Our program includes a dedicated trainer and online training through simulations.
• Medical Insurance:
  We partner with a leading healthcare provider to offer three competitive medical plans for employees to select from based on their individual healthcare needs.
• Dental Insurance:
  South Jersey Radiology has worked with a leading healthcare provider to design a dental plan that is a step above most in the market today, offering the largest network of providers in the country and orthodontic coverage with no age limit!
• Vision Insurance:
  We are proud to offer competitive and affordable vision coverage to our team.
• Lif…