General Manager
Listed on 2026-01-24
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Hospitality / Hotel / Catering
Hotel Management, Catering
Join Fuller's:
Where the true you thrives and diversity is embraced. At Fuller's we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values - doing things the rightway, being part of the family, celebrating individuality and always asking what'snext? - define the essence of who we are.
We'relooking for an inspiring General Manager to take the helm at The Sanctuary House Hotel, one of our flagship Fuller's sites in central London. Thisis a fantastic opportunity for a proven leader who livesand breathes hospitality. The Sanctuary House combines a traditional Fuller'spub and dining room with a 35 bedroom boutique hotel.
- Lead and inspire a passionate, established team
- Take full accountability for both commercial performance and guest experience
- Develop future leaders through coaching and mentoring in the Lead Your Way framework
- Continue the Fuller's tradition of delivering exceptional hospitality in every area throughout the customer journey
- A proven track record of delivering great results and memorable guest experiences
- Confidence managing multi-revenue streams (pub,food, and rooms)
- Strong leadership, communication, andpeople-development skills
Thisis a complexity business; therefore, we are looking for an experienced General Manager ready for their next challenge within Fuller's. This is a Live Out opportunity.
Readyto take the next step in your career?
What we can offer you:- An exciting variety of career paths:
Explore a wide range of roles and career paths across our pubs and hotels. - Supportive environment:
We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. - Continuous growth:
Engage in learning and development programs to fuel your personal and professional growth. - 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and
40% after five years. - Discounted hotel stays at hotels in the Fuller's Family
- Accessto 'My Fuller's' - our online benefits platform where you can make savings at100s of retailers and access discounted gym memberships, cinema tickets andmuch more.
- Healthcare Cash Plan - you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training
- Theoption to receive up to 35% of your earnings as you earn them with Wagestream.
This means you won't always need towait until payday.
- Pride in being the driving force behindthe success of the business.
- Someone who can motivate and support the team as well as create a special atmosphere for customers.
- Acommercially minded individual.
- Aconfident manager with great decision-making skills.
- Abilityto take ownership of problems.
- Passion for fresh food, great wines, and engaging service.
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