Patient Care Coordinator

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia.

Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust.

We are looking for a full‑time, experienced Patient Care Coordinator based in our Hackettstown, NJ office. The role is responsible for ensuring Ennoble Care delivers high‑quality care services, working with clinicians, staff and patients to achieve healthcare goals and maintain open communication. The coordinator must be compassionate, experienced and highly organized, and will manage individual care providers, including scheduling and providing support to caregivers and families.

• Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system.
• Frequent contact with patients to provide care coordination, support, and manage compliance with care management programs to increase positive outcomes.
• Document all client communications (verbal or written) accurately.
• Communicate to and from Primary Care Clinician or designee regarding patient emergent needs and/or life‑threatening episodes and ensure comprehensive care plans are complete and accurate.
• Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues.
• Work with various cross‑organizational areas to meet the needs of Ennoble Care’s patients, their family members, and partner facilities.
• Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
• Adhere to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
• Deliver excellent customer service, demonstrated by positive feedback from customers and patients.
• Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner.

• Utilize a computer, telephone, copy machine, and other office equipment as necessary.

• Comfortable speaking on the phone large amounts of the day.
• Compassionate and empathetic toward patients, always demonstrating exceptional customer service.
• Ability to take accurate notes to document each task promptly.
• Ability to multitask between different patients and work streams while remaining organized and efficient with time.
• Ability to thrive in a fast‑paced environment.
• Must be able to work full‑time, Monday through Friday, daytime hours, on‑site in Hackettstown, NJ.
• Proficient in using a computer, including Outlook and other Microsoft Office programs.
• Knowledge of basic healthcare terms, conditions, roles, and basic care principles.
• Candidate must pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.

Pay Range: $17.00 – $18.00/hr

• Medical, Dental, Vision, and supplementary benefits such as Life Insurance, Short‑Term and Long‑Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
• Paid Time Off, Paid Office Holidays, Paid Sick Time, 401(k) with up to 3% company match, Referral Program, Payactiv: pay‑on‑demand.

Candidates must disclose any current or future need for employment‑based immigration sponsorship (e.g., OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.