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Customer Service - Supply

Job in Hackettstown, Warren County, New Jersey, 07840, USA
Listing for: Randstad USA
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM, Client Relationship Manager, Bilingual
Salary/Wage Range or Industry Benchmark: 24 - 25 USD Hourly USD 24.00 25.00 HOUR
Job Description & How to Apply Below

We are looking for a driven Customer Service Associate to join our Supply Chain team. This role sits at the intersection of logistics and customer satisfaction, acting as the vital link between our production facilities and our valued partners.

This isn't just a “support” role; it is a critical function within our Customer Care family. You will be responsible for synchronizing supply with demand, ensuring that our iconic brands reach customers efficiently and reliably.

Salary & Shift
  • Hourly: $24 - $25 per hour
  • Shift: First
  • Work hours:

    8 AM - 5 PM
Responsibilities
  • Act as the primary liaison between customers and distribution centers to ensure order accuracy and timely delivery.
  • Analyze and resolve customer inquiries of moderate complexity, navigating established procedures to find the best outcome for the business and the client.
  • Monitor supply chain activities to ensure we are building a competitive infrastructure and leveraging logistics effectively.
Requirements
  • Developed skills through previous supply chain training or relevant work experience.
  • The ability to work efficiently within established guidelines while identifying opportunities for business unit impact.
  • While you will receive a moderate degree of supervision, you are expected to take ownership of assigned tasks and drive them to completion.
Skills
  • Customer Service
  • Supply Chain (1 year of experience is required)
Qualifications
  • Years of experience: 0 years
  • Experience level:
    Experienced
Experience
  • Experienced
Education
  • High School

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

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