Sales Manager
Listed on 2026-01-12
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Sales
Sales Representative, Customer Success Mgr./ CSM
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Medical, Dental, and Vision plus 401(k)
- Employee discounts
- Paid time off
- Professional development assistance
Empire Portfolio Group™ was founded in 2013 with a vision to develop strong brands and supercharge their long‑term growth. In an increasingly crowded and competitive industry, our team not only outperforms the norm but most importantly prioritizes making differences in team and studio members' lives.
Headquartered in New York City, Empire Portfolio Group is a leading Area Representative and franchisee of Orange theory Fitness. The Company owns, operates and supports 140+ Orange theory Fitness studios across DC, Connecticut, Maine, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Vermont, and Virginia.
The Sales Manager is responsible for new member sales and overall member experience. This person reaches out to new leads within 1‑2 hours, books new Intros into class and gives Intros and current members the “white glove experience.” To secure this role, you are persistent in sales, goal‑oriented, and energetic. You generate leads and execute marketing strategies to help achieve performance goals.
You are confident, reliable and solution‑oriented.
- High focus on lead outreach, conversion and generation
- Greet everyone who enters the studio with enthusiasm, energy, and knowledge
- Give studio tours
- Sell memberships to help the studio thrive and meet monthly goals
- Follow up with prospective members
- Handle member concerns in a professional and objective manner, with the goal of resolution
- Participate in marketing and outreach events and initiatives
- Work with manager to hit monthly KPI’s
- Cross‑train with Operations Manager to help with facility issues (e.g. maintenance and cleanliness of studio)
- Strong sales and communication skills
- Attention to detail and ability to establish effective working relationships with both prospective and existing members
- Multi‑tasker with minimal supervision
- Proven flexibility and willingness to handle various tasks independently and to meet deadlines
- Provide excellent customer service
- Must have a High School diploma or equivalent. Bachelor’s degree preferred.
- 1‑2 years of sales experience, ideally in a fitness setting.
Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following physical activities:
Ability to lift a minimum of 2 pounds to a maximum of 20 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions.
- Complimentary services and employee discounts with Orange theory Fitness and Relive Health
- Empire cares about you—we offer access to free mental health counseling
- Discounts on theme parks, travel, movies, etc. through Life Mart and Tickets At Work
- Pre‑tax commuter benefit plan to save on public transportation to/from work
To bring out your best life through inspiring, motivating and exceptional moments
VisionTo be the premier wellness portfolio that supercharges everyday life
ValuesHappy, Hungry, Humble, Healthy & Human
Salary$20 per hour plus commissions and bonus (potential annualized bonus/commissions up to $20k)
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