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Bizagi Support Analyst
Job in
Hackensack, Bergen County, New Jersey, 07601, USA
Listed on 2026-02-27
Listing for:
TechDigital Group
Full Time
position Listed on 2026-02-27
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Responsibilities:
- Understand, troubleshoot, analyze, and resolve reported software issues.
- Apply and utilize knowledge gained from industry/product expertise and technical understanding to quickly identify issues and render solutions.
- Always provide an outstanding customer experience by being in contact with customers and providing timely and effective updates.
- Create case summaries, root cause analysis, and documentation.
- Assist with installation, setup, configuration, and troubleshooting of Bizagi components.
- Evaluate specific implementation and processes.
- Detect and solve common identified mistakes over the implemented (productive) modules.
Mandatory
Skills:
Bizagi, Business Process Management (BPM), BPMN tools.
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