Patient Care Associate - Pediatric Epilepsy Monitoring; Emu - Pt

Patient Care Associate - Pediatric Epilepsy Monitoring (EMU) - PT Days with Benefits (7am-3:30pm)

Location:

HACKENSACK UNIVERSITY MED CNTR, Hackensack, New Jersey

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Patient Care Associate functions as a caregiver for a specific patient population to achieve desired outcomes. This position focuses on expanding knowledge and skills and provides effective direct and indirect care as part of the interdisciplinary team to a variety of complex patients. Under the direction and supervision of the registered nurse, promotes patient satisfaction, comfort, and safety. Assists with a variety of patient, unit, and environment-related tasks.

Participates in patient safety initiatives. This role also serves as Unit Services Representative for this patient population.

• Provide patient care based on physical, psychosocial, educational, safety, and related criteria appropriate to the age of the patients served.
• Provide effective and safe patient outcomes through practice, judgment, and critical actions.
• Communicate with patients, nurses, and other members of the health care team regarding patient status and care rendered.
• Take self-directed or self‑motivated initiative to ensure patient satisfaction.
• Participate in interdisciplinary collaboration of the patient’s plan of care from admission to discharge to ensure safe transition.
• Participate in unit and departmental quality and safety initiatives and activities.
• Welcome patients and check proper identification bracelets.
• Prepare patients for assessment, admission, physical examination, and procedures.
• Take vital signs under RN direction and document electronically, reporting abnormal results immediately.
• Perform and document glucose finger stick/heel stick and collect other specimens as directed by RN.
• Observe and document patient intake and output.
• Provide hygiene and comfort care including bathing, toileting/diapering, feeding, and bed making.
• Provide a safe patient environment by answering call lights/phone calls promptly and communicating with RN immediately for changes.
• Identify delivering parent/significant other and infant accurately.
• Obtain and document patient weight, height/length, and head circumference appropriate to the population.
• Assist with preparation ensuring patient assisted with meals/fed as needed.
• Download Glucometer and TcB information per policies.
• Demonstrate knowledge and skill necessary to provide age‑appropriate care.
• Recognize and respond to opportunities to enhance patient satisfaction.
• Maintain BLS certification and initiate interventions in emergent situations.
• Assist with patient transport to and from the unit/department as needed.
• Act as a patient sitter when needed.
• Assist patients and families with non‑clinical questions, concerns, and personal needs.
• Provide clerical support completing advance directives and collaborating with the Office of Patient Experience.
• Create awareness of patient satisfaction by managing public displays.
• Orient families to the unit and room, reviewing welcome information such as TV, phone, meals, visiting policy, parking, discharge, etc.
• Act as a service recovery champion handling inquiries/issues, routing appropriately, proactively addressing issues.
• Ensure environment in appropriate condition free of safety concerns, reporting to manager or designee.
• Initiate help desk tickets to resolve IT and equipment issues as they occur.
• Monitor inventory, order supplies and equipment via established channels.
• Perform A/D/T functions and patient charge entries: make bed assignments, EPIC entries, billing for unit‑specific procedures.
• Initiate and maintain patient medical records per policies.
• Identify patient…