Senior Therapeutic Area Specialist, Cardiovascular Community - Hackensack, NJ

Working with Us

Working with Bristol Myers Squibb – Challenging. Meaningful. Life-changing. Bristol Myers Squibb offers work across departments, with opportunities to grow and work on projects from production optimization to breakthroughs in cell therapy, transforming patients’ lives and the careers of those who do them. The environment supports balance and flexibility with a variety of benefits, services and programs to help employees pursue goals at work and in their personal lives.

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The TAS is a critical role in our customer model to execute the BMS aspiration to be the Biopharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. The primary role is to drive demand for BMS medicines within their portfolio for appropriate patients, engaging HCPs with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with the label, leveraging CE^3 and new ways of working.

The role builds and maintains credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups, office staff, and other stakeholders in the patient care continuum as the primary point of contact. The TAS liaises with other BMS functions to deliver a higher Customer Experience (Cx) by meeting HCP needs in a timely and scientific manner. The role prioritizes safe and appropriate use of BMS products while focusing on business results and BMS values.

The TAS role is field based and anticipated to spend 100% of time in the field with external customers.

• Portfolio Promotion
• Promotes approved indications of BMS products within a defined territory or region to meet or exceed sales targets in a compliant manner.
• Creates demand for BMS medicines by articulating the clinical and scientific rationale for use of products in appropriate patients.
• Engages with and maintains a high level of scientific expertise in all assigned products and therapeutic areas.
• Prepares and implements comprehensive territory and account plans.
• Proactively uses tools such as CE^3 (when implemented) to derive insights and inform call plans; provides feedback to leadership for continuous improvement.
• Provides feedback on experience using these tools to leadership to enable continuous improvement.

• Fair & Balanced Scientific Dialogue
• Demonstrates scientific expertise and uses approved scientific resources and publications to present information to HCPs with medical accuracy.
• Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information consistent with the label.
• Organizes external speaker programs, selecting speakers from the approved list and facilitating scheduling and logistics.
• Maintains a high level of working knowledge on emerging data for approved indications.
• Engages real-time medical support through Medical on Call to answer unsolicited questions and complex inquiries.

• Cross-Functional Collaboration
• Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
• Gathers and shares relevant insights with appropriate stakeholders to enable BMS to better serve its customers.

Complies with all laws, regulations, and policies that govern the conduct of BMS.

• Advanced scientific degree and/or 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.
• Ability to communicate scientific or clinical data accurately to help physicians serve patients.
• Demonstrated credibility with key customers and others through a customer-centric mindset and focus on differentiated Customer Experience (Cx).
• Experience in cardiovascular preferred.
• Strong account management, selling competencies, and a proven record of meeting or exceeding goals.
• Ability to work effectively cross-functionally with a positive team mindset.
• Strong selling and promotional skills with a track record of performance.

• Customer/commercial mindset
• Ability to drive business results and engage across the patient care journey
• Account management, problem-solving, and tailoring engagement to HCP needs
• Resourcefulness and ability to connect with customers

• Understands the patient journey and experience
• Patient-focused mindset

• Excellent communication and presentation skills to articulate data to HCPs
• Strong learning mindset and staying current with latest data

• Ability to analyze data (prescribing patterns, market trends, HCP preferences) to generate insights and target efforts
• Ability to segment HCPs and tailor communications
• Understanding how to interpret data related to BMS products and customer preferences
• Use CE^3 to generate insights and dynamic call planning

• Using technology in healthcare business and interacting with HCPs
• Digital channels and CRM tools to collect data, track…