Business Analyst - Clinical; PM

Overview

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Eminent IT Services, LLC, is seeking the following. Apply via Dice today!

Job Title:
Business Analyst Clinical (PM)
Location:
Hackensack, NJ (Onsite)
W2 only

Job Summary: The Business Analyst Clinical will play a key role in supporting and optimizing clinical workflows within our Practice Management (PM) and Electronic Health Record (EHR) systems. This role requires strong clinical domain knowledge, hands-on experience with healthcare operations, and the ability to collaborate with clinical, administrative, and technical teams to improve efficiency, compliance, and patient outcomes.

• Analyze, document, and optimize clinical workflows, patient management processes, and care delivery models.
• Serve as a liaison between clinical teams, administrative teams, and IT to ensure system functionality aligns with clinical needs.
• Gather and translate clinical requirements into functional specifications for PM/EHR system enhancements.
• Lead or support implementation, configuration, and optimization of EHR and Practice Management systems (Meditech, Athena, eClinical
  
  Works, or similar).
• Evaluate system functionality and recommend improvements for documentation, scheduling, patient flow, and reporting.
• Assist with system upgrades, testing scenarios, and integration with ancillary clinical systems.
• Participate in end-to-end project cycles: requirements gathering, design, UAT testing, training, go-live, and post-implementation support.
• Work closely with physicians, nurses, clinicians, and operational staff to ensure adoption of best practices.
• Facilitate cross-functional meetings, create project documentation, and track progress using project management tools.
• Develop and deliver training materials for end users.
• Provide second-level support for clinical issues and escalations.
• Conduct workflow audits, gap analyses, and root cause investigations to drive continuous improvement.
• Ensure PM/EHR configurations meet regulatory and compliance standards (HIPAA, CMS, Joint Commission, HEDIS, etc.).

• Bachelor’s degree in Nursing (BSN), Medical Assistants (with strong experience), Allied Health, Health Informatics, Healthcare Administration, or related clinical field. Master’s degree is a plus.
• 5–8 years of experience in clinical operations, EHR/PM systems, or clinical informatics.
• Strong knowledge of ambulatory or hospital workflows (patient intake, charting, documentation, orders, billing, scheduling, care coordination).
• Hands-on experience with one or more major EHR/PM systems.
• Proven ability to translate clinical requirements into technical specifications.
• Proficiency with workflow mapping, process improvement, and change management.
• Strong communication, analytical, problem-solving, and documentation skills.