Patient Navigator- Medical Office Coordinator- Front Office Coordinator

Overview

The rewards at Healogics are immense, starting with the important work we do to change patients’ lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide.

Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. The company is working to provide differentiated, quality outcomes to as many patients as possible through outpatient clinic partnerships.

• Coordinates with Center leadership to maximize daily patient census.
• Actively participates in staff meetings to support key functions within the Center.
• Greets patients and visitors, answers and routes calls to appropriate staff.
• Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders; works and schedules for provider according to the care continuum model.
• Obtains and verifies patient insurance information, including pre-certifications and pre-authorizations for services; enters data in appropriate databases.
• Collects and enters patient charges in databases; verifies and reconciles charges as directed and transmits documentation to providers.
• Assembles new patient charts, maintains and files existing charts, and spot checks charts for data completeness and signatures.
• Coordinates and schedules ancillary testing with other hospital departments.
• Arranges for patient transportation as needed.
• Maintains office equipment and supplies, and medical supplies as directed.
• Performs other duties as required.

• High School Diploma or General Education Development (GED);
  Associate’s degree preferred
• Minimum of two (2) or more years of office administration experience, preferably in a medical setting; prior medical coding experience preferred

• Proficient in Microsoft Office (Word, Excel, Outlook)
• Good customer, interpersonal and written/oral communication skills
• Strong organization and time-management abilities
• Ability to type 60 words per minute (wpm)
• Basic math skills
• Attention to detail and ability to maintain confidentiality
• Ability to work in a fast-paced environment and manage multiple projects simultaneously
• Team-oriented with the ability to collaborate effectively

• Being in a stationary position for extended periods of time (4 hours or more)
• Viewing computer screen for extended periods of time (4 hours or more)
• Keying on a computer for extended periods (4 hours or more)
• Reading, writing and communicating; detecting sounds by ear
• Close, distance and peripheral vision
• Lifting/moving items up to 75 pounds with equipment assistance
• Repetitive motions; bending/stooping

• Patient care environment

The hourly rate for this position generally ranges between $20.63-$25.36 per hour. This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law.

If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.