Research Billing Specialist

• Bachelor’s Degree in Accounting, Sciences, or equivalent experience plus High School diploma/GED.
• Minimum of 2 years of experience in billing, coding, or financial/business operations. Ideal candidates will have hands-on experience with accounts receivable, invoice management, renewals, and tracking financial transactions.
• Experience with billing and collection processes.
• Analytical skills for complex situations.
• Professional demeanor and relationship management.
• Proficient in Microsoft Office and/or Google Suite.

Preferred Qualifications

• Experience in oncology and/or research.
• Preferred: SOCRA CCRP, CCRA, CCRC, Medical Billing/Coding certification.

Job Summary

Insight Global is hiring for a Research Billing Specialist for one of our healthcare clients. Responsible for coordinating clinical trial billing, collection, and reconciliation, and supporting day-to-day department finance operations. The Research Billing Specialist invoices and tracks payments from clinical trial sponsors for patient visits and study costs according to budgets and contracts, reconciles payments to research accounts, and processes reimbursement requests for patients and third-party vendors in line with policy.

This role serves as a financial resource for clinical site staff and research patients, utilizes CTMS or financial software to monitor trial revenue, attends finance meetings, assists with account discrepancies, and prepares reports for the Finance department. Responsibilities also include troubleshooting billing processes, conducting billing training for staff and new hires, providing cross-coverage with the Research Billing Compliance Specialist by reviewing and transferring charges, preparing monthly reports, and maintaining DSA documentation.

The specialist resolves outstanding patient bills and disputes, develops tracking metrics for research finance, maintains communication with ancillary departments and vendors, performs other assigned duties or projects, and adheres to HMH organizational competencies and standards of behavior.