Switchboard Operator Evening

Switchboard Operator – Full Time – Evening

Location:

Hackensack University Medical Center, Hackensack, New Jersey

Requisition #

Shift: Evening
Status:
Full Time with Benefits

“Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better – advancing our mission to transform healthcare and serve as a leader of positive change.”

• Activates S.D.C directory system and switches from PC keyboard to telephone console on a moments notice.
• Answers all incoming calls to the Medical Center's main telephone number and other types of in-bound telephone service as directed, as soon as possible.
• Answers and processes all emergency calls including code calls.
• Responds to console alarms and reports equipment malfunctions to Operations Analyst or Operations Manager.
• Notifies Operations Analyst or Operations Manager of changes needed in S.D.C or any other directories for immediate attention.
• Keeps abreast of hospital events that may generate calls and inquiries from those outside the hospital.
• Able to sit for long periods of time and wear headphones.
• Works every other weekend and every other Holiday as stated by the Medical Center's Human Resources department.
• Adheres to the standards identified in the Medical Center's Organizational Competencies and Standards of Behavior.

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• PC keyboard and basic computer skills.
• Ability to work every other weekend and/or every weekend.
• Ability to work three (3) out of six (6) holidays and/or every holiday.
• Ability to work rotating schedule/shifts based on needs.
• 1 year of work experience as a switchboard operator (preferred).
• Working knowledge of PBX console (preferred).
• Switchboard or call center experience (preferred).

Starting at $19.33 Hourly. The posted rate of pay is a reasonable good faith estimate of the minimum base pay for this role at the time of posting, in accordance with the New Jersey Pay Transparency Act. Full rewards package includes health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. Some positions may also be eligible for performance-based incentives, bonuses, or commissions, and for shift differentials for evening, night, or weekend shifts.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER.
All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!