Blood Bank Supervisor

Job Description

Quest Diagnostics is hiring a Blood Bank Supervisor in Hackensack, NJ. This is a hospital-based position.

Monday to Friday, 8:00 AM to 5:00 PM, with weekends and holidays as needed.

$84,040 - $151,360 per year.

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness®
• healthy
  
  MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• Fin Fit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Oversees staff and activities of the department, distributes/assigns work; determines priorities; schedules non‑routine procedures; performs personnel related functions (hiring, firing, discipline, training, etc.).
• Performs advanced/specialized tests and other related laboratory techniques. May duplicate work of others to confirm test results. Re‑evaluates methodology, makes recommended changes and assists in test interpretation. Determines if further testing should be done on samples or if test should be repeated.
• Checks/approves all specialized and problem reports for accuracy, following up with appropriate correct action.
• Initiates quality‑control measures and monitors quality of work for adherence to laboratory standards.
• Performs duties of technologist as necessitated by absence or peak workload.
• Completes special projects as requested, e.g., state, national, and/or blood supplier surveys, statistical reports, studies, research, etc.
• Must be knowledgeable of AABB, CAP FDA (cGMP) and NJDOH regulatory guidelines for the Transfusion Service and Blood Center.

• Compile and maintain data for process improvement (PI) dashboards as per Quest, Hospital, and/or regulatory needs.
• Investigate any PI outliers, create corrective action plans, audit said corrective actions, and deem its efficacy.
• Review non‑conformances, unplanned deviations from policy, and act upon as deemed appropriate or necessary.

• Perform recruitment, interviewing and onboarding tasks to successfully bring in new team members.
• Supervise new team member training throughout the Transfusion Service to ensure competence through stringent assessment prior to working independently.
• Schedule all clinical laboratory team members, ensure correct balance of skills within all lab benches daily while maintaining FTE budget.
• Address performance problems using defined disciplinary process to ensure compliance with Quest lab and HMH policies.
• Perform annual performance assessments for all assigned team members to include comprehensive review of year's work.
• For new employees, ensure required 6‑month assessments are performed and staff is deemed competent in applicable task(s).

• Expert troubleshooting in all phases of Transfusion Service testing including instruments, equipment, reagents, testing methodology and LIS.
• Continually maintain a state of inspection‑readiness for AABB, CAP, and NJDOH by ensuring all QC and QA tasks are performed accurately and according to a defined policy and schedule.
• Review and ensure department is complemented with any new or revised standards or regulations published at defined intervals.
• Design and implement an appropriate validation plan of new equipment, reagent(s), or significant workflow initiative.
• Perform method‑to‑method correlation studies or tests according to regulatory standards.
• Seek out and investigate opportunities for advancement or improvement of the equipment or technology used in the Transfusion Service.

• Develop and coordinate the implementation of new protocols, policies, and procedures.
• Ensure document control is always maintained to meet regulatory requirements.
• Ensure annual review of SOPs with appropriate documentation.