Receptionist​/Weekend

Waterfront: Skilled Nursing Facility - Now Hiring a Front Desk Receptionist!

Hours: 8:30AM - 5:00PM, Monday - Friday

Must be Covid Vaccinated with Booster

Rate: $16 per hour.

Offering Medical, Dental, Vision, 401k Plan

Job Summary: The purpose of this position is to facilitate the efficient transfer of phone calls, personal inquiries, information, and mail to the appropriate individuals in the facility in a timely and professional manner. Besides monitoring the phone system, mail, Fed Ex, and UPS, there are additional clerical responsibilities which are done on a regular and as-needed basis to maintain the continuous operation of the facility.

QUALIFICATIONS:

• A high school diploma or B.A. in Communications is preferred.
• Computer skills are preferred.
• Must be able to read, write, and speak English in an understandable manner.

JOB REQUIREMENTS:

• Must be physically and mentally capable of performing routine job duties.
• Good managerial, organizational, and planning skills.
• Be personable with residents, families, and staff in a professional and cooperative manner.
• Must have compassion, tolerance, and understanding for the elderly.

MAIN DUTIES:

• Support the facility's philosophy of care and strive to achieve its goals and objectives.
• Assist with the schedules of all part-time receptionists to ensure uninterrupted service at all times.
• Review the census each morning to ensure it is complete, obtain Administrator’s approval, and fax/scan as needed.
• Operate the reception area efficiently:
• Maintain a continuous presence at the desk.
• Greet residents, family, and visitors in a friendly manner.
• Keep the desk and lobby area tidy.
• Operate the phone system:
• Answer calls professionally and courteously.
• Inquire about the caller and purpose of the call.
• Transfer calls to appropriate departments or personnel.
• Take messages for office/managerial staff only, except in emergencies.
• Complete paperwork timely and neatly, including:
• Preparing face sheets for new admissions using the EMR system as requested.
• Completing tracking logs and Medicare notices.
• Handling receipts for payments/checks.
• Assisting with applications and employee packets.
• Monitor visitors and ensure sign-in procedures are followed.
• Distribute mail to departments/individuals.
• Coordinate deliveries and notify staff of deliveries.
• Maintain confidentiality of resident information and respect personal and property rights.
• Follow safety, fire, disaster, infection control, and evacuation policies.
• Perform other duties as assigned by the Administrator or Business Office Manager.