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Private Duty Scheduler
Job in
Guthrie, Logan County, Oklahoma, 73044, USA
Listed on 2026-01-12
Listing for:
Companion Healthcare
Full Time
position Listed on 2026-01-12
Job specializations:
-
Administrative/Clerical
Healthcare Administration -
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Job Description - Scheduler Companion at Home SUPERVISOR:
Care Coordinator FLSA STATUS:
Non - exempt
SUMMARY:
Responsible for managing all aspects of the schedule for clients & caregivers. Responsible for making sure all caregivers are up to date with their training & certifications that keep them an active employee according to state regulations. Responsible for assisting the Care Coordinator & Administrator with any additional office tasks that are needed.
RESPONSIBILITIES TO INCLUDE:Communication
Skills:
This is the ability to appropriately and continually stay in contact with all caregivers, clients and their families so that staffing needs are being maintained, ensured & all expectations are met. This includes:
- Caregivers, clients & their families want to know you care. We expect you to build positive & joyful relationships through constant contact and good listening skills. Building trust is the goal.
- No negative opinions should ever be formed based on how we speak with employees, families, or clients. We want them to get off the phone and say, “Wow, that was one of the most positive, caring and compassionate people I have spoken with in a long time.”
- Great customer service: answering the phone promptly, with a smile, saying the company name, your name, how may I help you, getting back with people promptly, etc.
- Fill all open shifts with the most qualified and properly matched caregiver available.
- Keep the schedule consistent for the client by utilizing the same caregiver when possible.
- Be forward thinking and schedule as far into the future as possible.
- Notify all clients and/or their family members when there is a change to their scheduled time or caregiver. Do not just leave a voicemail and consider it done. Call until you have reached someone.
- Make every attempt to fill all open shifts. Notify the Care Coordinator when there is no staff available to cover.
- Accurately records and updates what each caregiver is needing in terms of weekly hours, daily availability and weekly availability. Then works schedules to meet each caregiver's needs as closely as possible.
- Be forward thinking and schedule as far into the future as possible.
- Notify all caregivers as soon as possible if there is any change to their schedule. Makes every attempt to reschedule caregivers on another shift so they are not without hours.
- Continually reach out to available staff using both our software program, text and phone calls.
- Inability to cover open shifts
- Staffing shortages in certain areas or with certain skills
- Any complaints, issues, problems or potential problems noticed or heard from caregivers, clients and family members.
- Any idea, thought, or program implementation that you think would help the company move forward.
Skills:
The ability to speak on the phone & document all scheduling tasks and conversations with caregivers, clients and family members accurately and efficiently in the software system for tracking. This includes:
Assist Care Coordinator with activities that might be needed in the office once all scheduling is…
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