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Job Description & How to Apply Below
Location:
Gurugram, Haryana
Department: Fulfilment & Logistics
Experience:
3–5 Years
Education:
Bachelor's Degree.
About Andamen
At Andamen, we believe in creating a refined and premium experience for our customers, not just through our products, but through every touchpoint, right up to the moment an order is delivered.
We're looking for a Last Mile Executive who will ensure our customers experience a seamless, timely, and delightful delivery journey every time.
If you're passionate about operations excellence, customer satisfaction, and want to be part of a premium Indian fashion brand, this role is for you.
What You'll Do
● Oversee daily coordination between warehouse teams, courier partners, and customers to ensure smooth dispatch and delivery operations.
● Deliver a premium last-mile experience aligned with Andamen's brand promise.
● Serve as a key communication point between internal teams (Operations, CS, Warehouse) and external partners (3PL, Courier, Last Mile).
● Review and manage operational reports such as GRN, Putaway, and Dispatch for accuracy and efficiency.
● Ensure timely GRN posting for received goods and support invoice processing.
● Track and analyze carrier performance, delivery timelines, and costs to drive improvements.
● Handle Last Mile billing reconciliation versus actual shipments and resolve discrepancies.
● Prepare daily and weekly service dashboards for management insights and performance tracking.
What You'll Bring
● 3–5 years of experience in e-commerce logistics, fashion supply chain, or last mile operations.
● Hands-on experience working with Shiprocket (SR), Delhivery (DEL), or similar courier platforms.
● Advanced Excel skills (VLOOKUP, Pivot Tables, data analysis & reporting).
● Exposure to WMS systems preferred.
● Strong communication skills to engage effectively with internal stakeholders and logistics partners.
● A proactive, customer-first attitude with keen attention to detail and a drive for operational excellence.
Why Andamen
● Be part of a premium Indian menswear brand redefining the e-commerce fulfilment experience.
● Work closely with a CS-focused, agile team that values precision, accountability, and innovation.
● Gain further exposure across Last Mile and Warehousing operations, shaping how our customers experience Andamen beyond the product.
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