Business Manager

Join us as a 'Business Manager ' at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as experience with Business Manager, as well as job-specific skill sets.

To be successful as a 'Business Manager', you should have experience with:

Basic/ Essential Qualifications

Together with the Division Head of Business Management and leadership team, to drive Division performance against scorecards and project milestones, ensuring the Division achieves core strategic objectives.
Collaborate with business and senior leadership to develop and execute business strategies that align with organizational objectives and regulatory requirements.
Manage the interface between business management in Customer & Digital UK and India operations, alongside directly managing/ coordinating function teams in India.
Manage and coordinate strategic initiatives, projects, and change management to optimize processes and strengthen the control environment.
Drive effective governance and alignment with BUK objectives through ensuring Board, Exco papers and CEO escalations meet quality thresholds and communicate critical business matters.
Communicate leadership agenda within and outside team; ensure that colleagues and other stakeholders clearly understand the Division's value delivery and strategy.
Convene business units and functions for critical projects/ objectives, fostering communication and collaboration.
Improve operational efficiency within the organisation; identify areas for improvement, streamline processes, and implement best practice to enhance productivity.
Manage financial analysis, forecasting and budget to ensure that the business performs against target.
Support business heads, together with HR, on hiring, workforce planning, joiner/mover/leaver actions.

Desirable Skill Sets/ Good To Have

Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
Strong communication skills.

This role will be based out of Gurugram.

Purpose of the role

To provide operating and administrative support to senior leaders, simultaneously shaping and executing long-term strategic change, whilst helping to navigate complex challenges in the performance of their roles

Accountabilities

Implementation of Target Operating Model, business development, and financial and non-financial resource allocation, providing strategic insight and thought leadership.
Strategic support to and oversight of demand pipeline and the book of work, including assistance in the development and execution of strategic initiatives, projects, research, and analysis to support decision-making.
Support to and guidance for operational efficiency and colleague/customer/client experience within the organisation, including the identification of areas for improvement, streamlining of processes, and implementation of best practices to enhance productivity, effectiveness and experience.
Management of of people plan, talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives.
Communication with internal and external stakeholders, management of communication channels and ensuring effective coordination across different departments and teams.
Participation in compliance activities such as SMR and other regulatory registrations/certifications, as well as support for crisis management and risk mitigation, including the development of contingency plans, coordination of responses to emergencies, and business continuity.
Management of all organisational/team requirements relating to technology, real estate, people and communications in conjunction with relevant partners across the firm.
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