Specialist, Internal Comms Measurement

Key Responsibilities:

Strategy Development and Implementation a. Develop and implement a comprehensive internal communication measurement strategy b. Stay current with industry best practices in communication measurement and analytics
Research and Data Collection a. Design and conduct surveys, focus groups, and other research methods b. Analyze data from multiple sources, including engagement surveys, intranet, and email
Data Analysis and Visualization a. Create and maintain dashboards to track key performance indicators (KPIs) for internal communications b. Analyze data to identify trends and patterns c. Provide regular reports and presentations on communication effectiveness
Strategic Recommendations a. Collaborate with internal communications team to develop data-driven recommendations b. Inform strategic communication decisions based on data insights
Tool Evaluation and Implementation a. Evaluate and recommend tools and technologies to enhance measurement capabilities
You need to have:
The ideal candidate should possess at least 5 years of experience in data analysis, preferably in a communications or HR setting:
Bachelor's degree in Research, Business Analytics, Statistics, or related field
Strong analytical skills with proficiency in data visualization tools (Tableau, Power BI)

Experience with survey design and analysis, proficiency in ML a plus (Python)
Excellent knowledge of statistical analysis and research methodologies
Proficiency in Excel and data manipulation techniques
Strong written and verbal communication skills
Ability to translate complex data into actionable insights

Experience with internal communications platforms and tools is a plus