Senior Manager - CBO's Office

Role:
Senior Manager – Strategic Initiatives (CBO Office)

Location:

Gurgaon

Role Overview
This role will work closely with the Chief Business Officer to drive execution of key commercial priorities across business verticals. The incumbent will act as a strategic execution partner — ensuring decisions taken in leadership forums translate into timely, structured follow-through.
The role will also support new services growth through commercial analysis, sales intelligence, and cross-functional coordination.
This is a high-visibility, cross-functional role requiring strong business acumen, structured thinking, and execution discipline.

Key Responsibilities

Executive Meeting Follow-through & Governance
Accompany CBO in select internal and external meetings
Convert discussions into clear action trackers with owners and timelines
Drive cross-functional follow-ups across Sales, Finance, Ops, Product, and Tech
Maintain visibility on execution status and escalate risks proactively
Ensure no key commercial initiative loses momentum

Strategic Program Management
Lead high-priority commercial initiatives (e.g., new service launches, pricing pilots, cross-sell programs)
Build structured project plans with milestones and dependencies
Track KPIs and measure impact of initiatives
Coordinate across BU heads to ensure alignment and delivery

Commercial & Sales Intelligence (New Services Focus)
Support market assessment for new service offerings
Analyze funnel trends, win/loss patterns, and competitive movements
Build business cases for pilots and expansion initiatives
Partner with Enterprise & SME growth teams to enable go-to-market clarity

Cross-BU Alignment & Performance Visibility
Create structured dashboards for leadership visibility on key commercial programs
Identify bottlenecks in cross-vertical collaboration
Ensure consistent communication of priorities across stakeholders

What Success Looks Like (12–18 Months)

Leadership decisions translate into measurable execution within defined timelines
Reduced lag between commercial decision and field implementation
Clear visibility on status of strategic initiatives
Structured support for new services growth programs
Recognized as trusted execution partner to CBO and Revenue Leadership

Candidate Profile

Experience:

3-5 years of experience in strategy, consulting, commercial operations, or high-growth business roles
Experience working with senior leadership preferred
Exposure to revenue, sales, or commercial strategy environments

Skills:

Strong structured thinking and problem-solving ability
Excellent follow-through and stakeholder management
Ability to operate in ambiguity
Strong communication and executive presentation skills
Comfort with data analysis and business metrics

Why This Role Matters
This role sits at the center of commercial execution. It offers direct exposure to enterprise decision-making and provides an accelerated path toward leadership roles in growth, strategy, or business management.