Job Description & How to Apply Below
Business Analyst – Strategy, Analytics & Operations
We are looking for a hands-on Business Analyst who is excited to work deeply with data and support business decision-making in a B2B SaaS environment . This role sits close to the Strategy & Operations team and works across leadership, sales, operations, and marketing to drive insights, reporting, and operational efficiency.
The ideal candidate enjoys getting their hands dirty with data, building dashboards, automating reports, and improving day-to-day business processes and supporting strategic decision making.
We will count on you to:
Business Analytics & Decision Support
Own recurring and ad-hoc business analyses to support leadership and strategy teams
Analyze business performance across key SaaS metrics (pipeline, revenue, conversion, pricing, deal velocity, customer cohorts, etc.)
Use SQL and Excel to extract, clean, and analyze data from multiple sources
Translate data into clear insights, dashboards, and narratives that drive business decisions
Support strategic initiatives with data-backed analysis rather than high-level frameworks
Data Management & Reporting
Build and maintain dashboards and reports using tools like Power BI, Tableau, or similar BI platforms
Ensure data accuracy, consistency, and hygiene across reports and systems
Work with CRM data (Zoho CRM preferred) to track sales, pipeline, and deal metrics
Automate recurring reports and reduce manual reporting effort wherever possible
Act as a single point of contact for standard business and performance reporting
Operational Efficiency & Automation
Support operational processes such as deal desk management, deal flow tracking, and pricing analytics
Identify inefficiencies in existing workflows and propose data-driven improvements
Use automation, AI tools, or low-code solutions to reduce turnaround time for reporting and analysis
Build scalable processes as the business grows
What you need to have:
1–4 years of experience in analytics, business analysis, operations, or data-driven roles
Curious, execution-oriented, and comfortable working in ambiguous environments
Willing to learn quickly and take ownership of data and reporting problems
Strong communication skills — able to explain numbers to non-technical stakeholders
Must-Have Skills
- Strong working knowledge of SQL
Advanced proficiency in Excel (lookups, pivots, formulas; macros a plus)
Experience building dashboards in Power BI, Tableau, or similar tools
Comfort working with CRM tools (Zoho CRM or any equivalent SaaS CRM)
Strong analytical thinking with attention to detail
Nice-to-Have
Prior experience in a B2B SaaS or tech-enabled business
Exposure to automation tools, scripting, or AI-based productivity tools
Understanding of SaaS business workflows (sales funnel, revenue ops, deal cycles)
What makes you stand out:
Excellent verbal and written communication skills, comfortable interfacing with business users
Good troubleshooting and technical skills
Able to work independently
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses:
Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit , or…
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×