General Manager- Investments

Responsibilities will include
Managing and overseeing our partnerships with NBFC/Wealth-tech partners, driving strategic business objectives for the Investments platform, and supporting operational excellence.

1. Functional Expertise
Drive the post-launch growth of financial services product including but not limited to leading initiatives for Growth/ Performance Marketing, co-creating product journeys contextual to target audience demands.
Develop and execute strategies to accelerate the investments business.
Own regulatory understanding to grow within & despite regulatory challenges (prior experience navigating this experience is a plus)
Leverage existing relationship/ build relationships with manufacturers and vendors/ TSPs and manage partnerships with, ensuring smooth operations and integration cost/ revenue optimisations
Lead data-driven decision-making by analysing business health and collaborating with data science teams.
Ensure optimization & enhancements on the business KPIs by working closely with product and tech teams.
Ability to understand and improve upon KPIs, as well as present the outlook to executive leadership
2.Problem Solving
Collaborate with partners & internal stakeholders to develop processes, troubleshoot issues, and manage reconciliation processes.
Develop strategies to ensure high customer satisfaction by addressing business pain points.
Oversee customer and regulatory escalations, collaborating closely with support teams to ensure timely resolution within the specified TATs.
Tackle challenges related to business growth and scalability through data insights and innovative ideas.
3. Interaction
External- regulatory interfaces, FS providers (AMCs, Insurers, distributors etc), Fintech industry connects, channel partners etc
Internal collaboration:
Work cross-functionally with product, tech, growth, marketing, customer experience, risk/ compliance, Legal teams, to drive business initiatives and ensure smooth execution.
Capability to present to executive leadership and drive ownership of your vertical.
Lead cross-team efforts to execute campaigns and achieve business goals.

To succeed in the role
Qualifications
Graduation / PG
6+ years in D2C Fintech (preferred background- high scale discount brokerage or mutual fund platforms) or Consumer Tech companies (having experience of high scale operations)
Skills, experiences & behaviors
Business planning & strategy building
Plan & drive growth initiatives (understanding P&L, impact analysis)
Prior experience in onboarding & managing partnerships/alliances
Ability to analyze & comprehend data to derive meaningful outcomes (SQL would be a plus)
Project management
Stakeholder management – internal & external