Senior Manager IT, Non Financial Risk Management; NFRM

Position: Senior Manager IT, Non Financial Risk Management (NFRM)
Ready to shape the future of work
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Inviting applications for the role of Senior Manager IT, Non Financial Risk Management (NFRM)
The IT Senior Manager is a leadership role responsible for end to end oversight of RCA and Control Testing delivery for a Large Global Insurance Company under Project Titan.
This role provides strategic direction, ensures delivery excellence, drives quality assurance, manages multi location teams, and serves as the senior offshore interface for client stakeholders.
Senior Managers own delivery governance, escalate key risks, guide the design and enhancement of NFRM processes, and ensure the consistency and integrity of outputs across all RCA and testing engagements. The role requires deep subject matter expertise, stakeholder leadership, and strong operational management capability.
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Responsibilities
1. RCA (Risk & Control Assessment) - Strategic Oversight & Review
. Execute and own endtoend risk assessments across complex IT and Cyber risk areas
. Apply professional judgement to assess risk impact, control sufficiency, and residual risk
. Ensure assessment outcomes are defensible, consistent, and aligned to business reality
. Research and identify emerging technology risks and embed them into assessment frameworks
. Intervene directly in high impact RCA discussions and conclusions
2. Control Testing - Leadership, Direction & Quality Governance
. Own endtoend control testing for ITGC, ITAC, Cyber resilience and Data management
. Personally lead and execute control testing in the complex and high impact IT and Cyber risk areas
. Approve testing scope, sampling rationale, and evaluation criteria for material processes
. Evaluate design and operating effectiveness of IT and Cyber controls across ERP, databases, networks, cloud environments, and applications.
. Review controls related to Business Continuity and Disaster Recovery (BCP/DR) and IT Service Management (ITSM)
. Challenge testing conclusions and evidence sufficiency before formal closure
. Identify crossprocess and thematic control weaknesses
. Drive remediation discussions including accountability for remediation of control failures
. Mentor and guide junior team members, providing technical support and review of their deliverables.
3. Delivery Management, Client Engagement & Governance
. Own executive level RCA and control testing reporting
. Present thematic risk insights and systemic issues to senior management and risk forums
. Drive continuous improvement in RCA and testing frameworks, templates, and governance
. Develop advanced capability within team and below through handson coaching
Qualifications
Minimum qualifications
. Bachelor's degree required postgraduate degree in IT, Computer Science, Engineering, or Management strongly preferred
Preferred qualifications & Relevant Experience
. Experience in IT risk management, IT audit, ITGC/ITAC testing, and cybersecurity
. Proven track record of personally leading complex IT & cyber risk assessments and control testing across multiple technology risk domains
. Working knowledge of IT/Cyber risk areas, ERP systems, Cybersecurity, cloud platforms and security frameworks
. One or more certifications such as CISA, CISSP, CISM, ISO 27001, ISO 42001, or MBA required
. IT Audit
. IT General Controls & IT Application Controls
. Cyber resilience
. IT Risk & Compliance
. Business Continuity Management
. Shared Services / GBS audit or assurance teams
Why join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and…