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Job Description & How to Apply Below
We have a rewarding and lucrative position in the PSG-Dedicated Solution Builder team for Graduates with experience of working on the Events tool in Client Services. You will be dedicated to working with Cvent's Enterprise clients and shall be responsible for implementing their event requirements in Cvent software and providing support for the entire event life cycle. In addition, you will be required to prospect, gain proficiency in the Events Solution, drive Platform adoption and up sell their accounts.
In This Role, You Will:
Work independently on Event Projects for dedicated clients
Implement the information provided by the client and suggest best practices with ideal solutions
Work closely with the Project Manager and the team in a Project Management environment
Work with other departments such as Sales, Creative, Technology, and Product
Produce client deliverables such as event registration website, attendee hub and event app setup, etc.
Track time spent on projects and report it in Financial Force CRM
Manage large scale and complex projects
Follow the process and produce quality projects
Provide exceptional customer service which results in renewals
Drive project efficiency using the available AI and automation resources
Here's What You Need :
Minimum of 1 year of overall work experience.
Excellent communication skills in English (spoken and written). Must have knowledge about project management (scope, risk and time management).
Aptitude for learning and applying new technologies and applying industry specific business knowledge.
Should possess exceptional client servicing skills and the ability to work independently and manage multiple projects, responsibilities and competing priorities in a fast-paced environment.
Knowledge of HTML will be an added advantage
Proficient in leveraging common AI tools to support and accelerate client product adoption
Prior exposure to AI-based tools or platforms (e.g., AI chat/email assistant, automated task managers, or smart analytics tools) to support operational efficiency and productivity
Good to have:
Foundational understanding or certifications in AI concepts (e.g., Coursera, Google AI Essentials, or Linked In Learning courses) to support adoption of emerging technologies in daily tasks
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