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Job Description & How to Apply Below
Urban Company is a technology platform offering customers a variety of services tomers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise
.
Urban Company started out as Urban Clap in Nov 2014, when its founders, Abhiraj, Raghav and Varun realized that the home services industry was predominantly unorganized, fragmented and offline. Customers found it difficult to avail quality services in a convenient manner, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind
-Customer love:
Build a platform that offers truly delightful and differentiated servic
es Partner empowerment:
Build a deep, full-stack partnership with service partners, helping improve their earnings and overall liveliho
od Technology first:
Bring innovation and technology to an age-old industr
y.
About the R
oleThis internship is designed for someone who wants hands-on exposure to modern marketing across platforms. The intern will work closely with the brand team to understand how marketing works across content, social media, search visibility, and community percepti
on.
Key Responsibili
ties
1. Learn and Execute Marketing Across Me
diums
Support communication campaigns across digital platforms including social media, website content, and community f
orums
Understand how messaging differs across cha
nnels
Assist in coordinating content across multiple touch p
oints
2. Brand Sentiment Mana
gement
Monitor brand conversations across pla
tforms
Track reviews, comments, and community discu
ssions
Identify trends in consumer fe
edback
Flag potential reputation risks and opportu
nities
3. Social & Platform Performance A
nalysis
Analyse product rankings and visibility across social media and discovery pl
atforms
Track engagement metrics and brand m
entions
Support performance reporting and insight gen
eration
Assist in understanding how content impacts discover
ability
What the Intern W
ill Gain Practical exposure to multi-channel m
arketing
Experience in brand perception
analysis
Understanding of content strategy and performance
tracking
Hands-on work in a growing consumer brand env
ironment
Ideal
Candidate Strong interest in marketing and brand
strategy
Analytical mindset with attention
to detail
Comfortable working with data and
insights
Good written communicati
on skills
Proactive and eager
to learn
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