Learning & Development Coordinator; FTC

Position: Learning & Development Coordinator (FTC)
Department:  Core - People & Culture

Location:

Gurugram, India
Description

About the role

Our global People & Culture (P&C) team is expanding! In this newly created role, you will work closely with the Sr. People & Culture Manager – APAC and L&D Manager to coordinate and manage the administration of a range of learning and development activities and projects.

You will also be the first point of contact for all learning and development queries, work closely with the business to create and facilitate global training programs.

The role would suit a well organised individual who has excellent attention to detail and who enjoys spinning several plates at once. P&C is a close-knit, fun bunch and is hugely supportive of each other. Our main mantra is 'one P&C one team', we strive to develop individual capability characterized by personal accountability and shared responsibility. Our other mantra, 'better never stops', underpins our determination to deliver P&C excellence in everything we do.

Key Responsibilities

Coordinate and support all APAC Learning & Development programs and initiatives.
Send communications regarding learning and development activities.
Send training invitations, track attendance, and maintain program records.
Manage training evaluations and feedback processes to measure effectiveness.
Research external training providers and support budgeting for training requests.
Ensure mandatory and compliance training is completed within agreed timelines.
Coordinate and facilitate internal training programs, including managing internal trainers and learning assets.
Support the delivery of new hire onboarding and training programs, ensuring a consistent and professional experience.
Maintain and update the Learning Management Platform, ensuring content, modules, and learning paths are current and relevant.
Liaise with stakeholders, trainers, and leadership to align training requirements and ensure all leadership live sessions are scheduled in advance.
Prepare and support regular learning and development reports for leadership.
Contribute creative ideas and recommend improvements to learning programs and processes.
Support ad hoc projects and tasks as required.

Skills, Knowledge and Expertise

Required attributes:
A Level equivalent or above and/or 2-4 years of proven work experience working in L&D coordination, administration and facilitator.
Hands-on experience coordinating multiple training events in a corporate setting
Adequate knowledge of learning management systems and web delivery tools
Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)

Experience with e-learning platforms
Fluency in English is essential

Experience of working in a busy environment & managing multiple priorities
A passion for delivering excellent customer service, stakeholder, and supplier relationships
Has excellent organisational skills and strong attention to detail
Is a self-starter mindset and able to proactively identify opportunities to improve solutions and ways of working
Excellent MS skills particularly Outlook, MS PowerPoint, Excel & Word

Desirable attributes:
Proven experience in managing a Learning Management System
Proven experience working for a fast-growing international organisation or professional services business
Proven work experience managing complex meeting schedules across multiple time zones

What we offer

Some of the benefits we include are:  Accidental, term life and medical insurance
Hybrid Work model
Employee's Provident Fund Scheme
Maternity leave
A fun, informal, collaborative and international work culture
Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry.
Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects
The Company is committed to the principle that no employee or job applicant shall receive unfavorable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.

To apply , please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period.

Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.