Global HR Shared Services Assistant

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You'll be part of HR Shared Services Team supporting the Middle East (UAE, KSA & Qatar) HR Team with HR administrative support in Teaming@BCG Process. As HR Assistant will be working closely with the Teaming@BCG teams.

Teaming@BCG is a strategic function originally designed and launched in 2005 for all consulting staff. Its ambition is to enable high-performing teams to consistently deliver superior case experience, supporting BCG's broader EVP. To do so, it deploys experienced senior consultants (Project Leaders, Principals, Partners) as coaches to facilitate project team discussions and actions, optimizing Value Focus, Team Trust, Growth Mindset & Sustainability.

In the Middle East, Teaming is led by a team of 3 permanent BSTers (Director and Senior Managers), 4 rotating coaches (PPPLs), and an MDSP. ME is also currently expanding Teaming to all of BST.

Your Responsibilities Will Include

Teaming survey administration and reporting (60%)
Set up, manage, modify, and cancel surveys as required.
Prepare weekly survey reporting for survey review by team
Generate monthly Teaming matrix
Update Teaming Tableau Dashboard
Generate report of survey participation rate and follow-up
Liaise with Staffing to identify new cases and changes
General support of team of coaches (40%)
Administer Teaming mailbox
Support onboarding and offboarding of rotating Teaming coaches
Schedule case connects, 1on1s and other key meetings
Support travel booking for permanent coaches
Support expenses management for permanent coaches
Operational support
Coordinating meetings across multiple stakeholders, time zones, and priorities
Manage day-to-day operational tasks with accuracy and attention to detail
Work on reporting, including preparing trackers, dashboards, and status updates using Excel or similar tools
Maintain and update records, trackers, and documentation in a structured and timely manner
Follow up on action items, deadlines, and dependencies to ensure smooth operational flow
Growth in role

With the rapid integration of AI solutions across Teaming and BCG more broadly, there is strong potential for the role to expand based on the candidate's drive and capabilities.

What You'll Bring

Relevant administrative experience of up to 2 years preferably in a professional services firm
Strong scheduling and calendar management skills,
Experience in an Executive Assistant or administrative role is highly desirable, given the exposure to stakeholder management and operational support
Strong organizational and prioritization skills to handle multiple tasks simultaneously
Advanced level computer skills:
Windows, Word, Excel, PowerPoint, Outlook
Ability to use data-based systems and report running
Ability to work cooperatively as a member of a team
Strong service orientation and responsiveness to requests
Resourcefulness and strong problem-solving capabilities
Excellent customer service skills and an empathetic nature
Ability to respect all BCG information as personal and confidential
You have a positive attitude and the ability to maintain absolute confidentiality

Additional info

You're Good At

You are highly motivated and adaptable to changing priorities and ad hoc requirements
You have very strong verbal communication skills, fluency in English
You have an eye for detail in keeping all platforms/tools updated accurately
Strong service orientation and responsiveness to requests
Proactive with the eagerness to seek opportunities to assist others
Ability to demonstrate a professional approach and maintain integrity at all times
Ability to respect all BCG information as personal and confidential

You Bring (experience & Qualifications)

A relevant bachelor's degree

Working experience Is a plus

You'll work with

You will be working with the Career Development Operations and Talent team

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic…