EA - MD Office

1. Schedule and confirm appointments for clients, customers, or supervisors.
2. Conduct searches to find needed information, using such sources as the Internet.
3. Establish work procedures and schedules, and keep track of the daily work of clerical staff.
4. Learn to operate new office technologies as they are developed and implemented.
5. Manage projects, and contribute to committee and team work.
6. Operate electronic mail systems and coordinate the flow of information both internally and with other organizations.
7. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
8. Supervise, handhold, work with other members of the S&M Team,
9. also manage training calendar with HR for S&M.
10. Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
11. Conserves executives time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
12. Maintains executives appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel liasing with Departmental Secretary (DS)
13. Represents the executive by attending meetings in the executives absence; speaking for the executive.
14. Supervise - Welcoming of guests and customer visits to HO and other key visit areas along so that the DS and local team works on delivering expectations
15. Maintains customer confidence and protects operations by keeping information confidential.
16. Completes projects by assigning work to S&M team members; following up on results.
17. Works with Business Analyst and Presales to interpret reports to convert into an action plan or informed decision making by Group Director S&M
18. Secures information by completing data base backups.
19. Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
20. Act as the point of contact between the executives and internal/external clients
21. Undertake the tasks of receiving calls, take messages and routing correspondence clerical through DS and important directly
22. Work on improvement projects directly with S&M team members including Regional VPs
23. Handle requests and queries appropriately
24. Work with DS to align diary, appointments and sync calendar to remind the Group Director S&M
25. Take dictation and minutes and accurately enter data
Produce report results with probable solutions (after having worked with team members in S&M), presentations and briefs

Primary Responsibilities:

High level verbal and written communications skills, Good Knowledge of Calendaring