Office Administrative and Inside Sales Lead

Position Overview:

We are seeking a proactive and versatile  Office Administrative cum Inside Sales Executive  to support our growing operations in Gurugram, Haryana. This dual-role position is ideal for someone who thrives in a fast-paced, detail-oriented environment, combining administrative efficiency with a flair for customer engagement and sales support.
The ideal candidate will manage day-to-day office operations while playing a pivotal role in inside sales, including lead management, client interaction, quotation support, and coordination with the sales and technical teams.

Key Responsibilities:

Office Administration (50%)   Manage daily office operations, supplies, and vendor relationships.
Coordinate scheduling, appointments, and internal meetings.
Handle documentation, correspondence, filing, and record maintenance.
Assist with logistics and inventory coordination of demo units and product shipments.
Ensure office compliance with administrative protocols and company policies.

Inside Sales (50%)   Respond to inbound customer inquiries via email, phone, and web.
Qualify leads and channel them to appropriate sales representatives.
Prepare and follow up on quotations, proposals, and sales orders.
Maintain and update CRM with lead status, customer details, and interactions.
Support the sales team with pre-sales documentation and post-sales coordination.
Coordinate with distributors and channel partners for order processing and fulfillment.
Assist in customer outreach for renewals, upselling, and satisfaction follow-ups.

Key Skills &

Competencies:

Strong verbal and written communication skills in English and local language(s).
Exceptional organizational and multitasking abilities.
Strong knowledge of MS Office Suite (Excel, PowerPoint, Word).
Positive, team-oriented mindset with a proactive approach.

Qualifications:

Bachelor's Degree in Business Administration, Commerce, or a related field.
2–4 years of experience in office administration and/or inside sales.
Prior experience in the electronics, IT hardware, or technology sector is preferred.