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Process Developer-Accounts Payable

Job in 242221, Gurugram, Uttar Pradesh, India
Listing for: Genpact
Full Time position
Listed on 2026-03-05
Job specializations:
  • Accounting
    Accounting & Finance, Accounts Receivable/ Collections
  • Finance & Banking
    Accounting & Finance, Accounts Receivable/ Collections
Job Description & How to Apply Below
Inviting applications for the role of  Process Developer-Accounts Payable

We are looking for a candidate with good understanding and ability to perform day-to-day Accounts Payable Operations focused on Invoice Processing activities while meeting the agreed metrics.
In this role, the shortlisted candidate will be responsible for invoice processing and coordinate with vendors, Procurement (buyers & requestors), sales, and other relevant Finance teams within Client to resolve queries / issues related to invoices and post them to vendor accounts.

Responsibilities      :
Receive invoices in multiple invoice receipt modes including PDF, email, EDI, download from vendor portals, received from Client teams, etc. Perform Invoice processing (PO & Non-PO) activities of indexing, validation & posting based on the input received from vendors and Client teams

Work with   large   volume excel spread sheet to validate the data and post invoices as per the defined process guidelines. Utilize automation tools available for large volume of invoice postings and validations.

Work with different teams including Client AP/AR team, vendors, procurement, and sales teams in resolving invoice rejections and Invoice exceptions (reverse, re-post, Solve master data issues, PO issues, price, quantity, General Ledger etc.).

Experience in handling goods returns related queries i.  e.,   shipping returns - Full returns, partial returns, restocking, RMA returns, etc.

Update invoice queries in the tracker and establish required follow up as per the defined follow up guidelines, with both vendors & Client teams and escalate in a timely manner to resolve issues.

Closely work with Client teams in resolving exceptions related to goods receipt, price, quantity, and other PO issues and post the invoices in a timely manner.

Maintain 100% accuracy & turnaround time in invoice processing and support delivery Manager in circulating necessary reports.

Update exception logs for process-related exceptions and explanations as they are received from the Client AP teams, as well as from other audit and quality teams.

Update SOPs as and when there is a change in the process and approved by relevant Client stakeholders.

Independently perform transactional tasks within defined process compliance.

Act as first point of contact for escalations to resolve any outstanding queries from Vendors and Client teams for your assigned set of vendors.

Perform reconciliations for assigned vendor accounts as per the defined timelines with   accuracy,   reconciliations include Vendor statement reconciliation, goods received vs. invoice receipt (GRIR) analysis, resolve vendor disputes & resolve invoice blocks.

Adhere to internal compliance policies and guidelines established by the management on daily operational activities.

Periodically review supplier accounts on direct debits, duplicate payments, clear vendor Credits and Debit balances and support in resolving payment fallouts and invoice blocks.

Make corrections to the transactions as per the guidance received from quality and audit teams.

Support and contribute to data collation & report building for agreed operational metrics.

Required hands-on experience in using excel to create reports, Pivot table, formatting and cleansing the data.

Record process improvement opportunities in allotted work area and work with subject matter experts and transformation team to develop solutions for betterment.

Perform transaction research (deep dive and build insights) to create root cause analysis for the error / issues reported by Client AP team and other audit and quality teams.

Support quality/audit teams in transaction audits and share relevant support documents with appropriate approvals as and when requested.

Support team priorities and initiatives.

Qualifications we look for in you!

Minimum Qualifications /

Skills:

Bachelor's degree in commerce or business administration.

Relevant work experience   - months   in a global environment in Hi-tech, manufacturing & IT distribution   industry  .

Experience of   working in ERP's - Microsoft Dynamics, Oracle, SAP.

Proficiency in using MS office applications such as Word, Excel  , PowerPoint  .

Required to work in US time zones.

Working knowledge of updating SOP's is required.

Good English language skills (verbal & written).

Ability to learn fast and apply   newly learned   skills.

Capable of working with all levels of an organization.

Ability to work both individually and in a team environment.

Knowledge about S4 HANA

Preferred Qualifications /

Skills:

Experience of   working with Microsoft Dynamics - AX is preferred.

Flexible in working late hours, especially during month/quarter end or as per business discretion.
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