Sr. Quality Engineer

Job Summary

The Sr. Quality Engineer at Jabil Gurnee is a role for a highly experienced and meticulous contributor who enjoys leading initiatives and driving positive change. This role will develop, implement and maintain quality assurance plans, analyze data to drive continuous improvement, and provide technical mentorship to the Quality Assurance team.

• Quality System Management: develop, maintain, and improve quality management system procedures to support governing standards (e.g., ISO 13485, QMSR).
• Root Cause Analysis: lead root cause analysis sessions with cross‑functional working groups and assist with implementing corrective and preventive actions (CAPA) for non‑conformances.
• Continuous Improvement: analyze production/development data to identify trends, defects, and opportunities for improvement.
• Validation & Testing: support and review the execution of process validation protocols and test method validation. Development of measurement methods (MSA) or functional test methods may be in scope.
• Customer Feedback: interact with customers on a consistent basis regarding reported non‑conformances, oversee internal investigations, and control messaging back to the customer to ensure timely quality‑related responses.
• Supplier Quality: while supplier quality is managed by a centralized group, the site is responsible for trending supplier performance issues and managing immediate resolutions with supply chain.
• Leadership/Mentoring: train and mentor junior/mid‑level quality engineers.
• Compliance and Audits: support the Quality Manager with both regulatory and customer audits as needed.
• Key Performance Metrics: support the Quality Manager with monitoring and driving the reduction of non‑conformances, improving process capability, successful audit results, and timely completion of CAPA actions.

• Bachelor’s degree in engineering, quality, or a related technical field.
• 7+ years of experience in a quality engineering role, preferably in medical device manufacturing.

• Proficiency in statistical analysis, statistical process control (SPC), root cause analysis tools (e.g., fishbone, 5 Whys), and risk management (PFMEA).
• Proficiency in Minitab.
• Experience with ISO 13485.
• Proficiency with Standard Microsoft Office Suite, Excel, ERP systems (SAP, Oracle, IQMS).
• ASQ Certification (CQE, CQA) preferred.

• Work Cell Managers:
  Customer Feedback, Change Control.
• Engineering:
  Validation, Change Control.
• Maintenance:
  Preventative Maintenance, Validation, Process Control.
• Tooling:
  Preventative Maintenance, Validation, Process Control.
• Production Supervisors:
  Product Non‑Conformances and Process Improvement/Data Trending.
• Business Unit:
  Customer Related Feedback/Issues and Validations.

The pay range for this role is $105,100 - $189,200. Compensation may be influenced by qualifications, experience, location, education, external market data, and internal equity. This position is eligible for a short‑term incentive based on performance. Benefits include medical, dental, and vision insurance; paid time off accruing at 3.07 hours per week in the first year; 4 weeks of paid parental leave;

11 company‑paid holidays in 2026; a 401(k) retirement plan; and an employee stock purchase plan.

Jabil may use artificial intelligence (AI) in its recruitment and hiring functions.