Force Management Internship

Position: Work Force Management Internship $18/HR
Overview:

The Workforce Management Intern supports scheduling and staffing by aligning employee schedules with forecasted demand and service needs. This role assists with real-time monitoring, time-off management, and reporting using workforce management systems. The intern analyzes workforce data and collaborates with leaders to support staffing decisions and compliance.

Responsibilities:

Essential Duties and Responsibilities:

* Create and implement employee schedules that align with forecasted demand while considering employee availability, skills, and labor cost constraints.

* Manage time-off requests, leave of absences, and scheduling exceptions.

* Monitor real-time adherence to schedules and adjust as needed to maintain service levels.

* Analyze historical data to predict future staffing requirements based on business demands, seasonal fluctuations, and market trends.

* Develop and maintain accurate staffing models to inform staffing decisions.

* Create capacity plans to ensure adequate staffing levels across different operational areas.

* Proficiently use workforce management software to manage schedules, track employee data, and generate reports.

* Stay updated on system upgrades and functionalities to optimize usage.

* Collaborate with department managers to understand staffing requirements and address operational challenges.

* Communicate scheduling updates and changes effectively to employees.

* Partner with HR to ensure compliance with labor laws and company policies.

* Conduct time studies, track, report, and analyze data to improve efficiency and increase guest satisfaction

* Complete all requirements of the internship program

Qualifications:

* Skills and

Qualifications:

* Minimum Age: 18

* Pursuing a degree in Industrial Engineering, Business, Statistics, HR Management, Operations Management, or Data Analytics

* Must have flexible availability including weekends, weeknights, and holidays

* Must be willing to work outdoors in various weather conditions

* Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude

* Must have strong teamwork skills and the ability to work with others

* Able to work efficiently in a fast-paced environment.

* Able to communicate effectively in the English language, including the ability to read, speak and understand the English language.

* Experience in forecasting, scheduling, and capacity planning

* Expertise in workforce management software applications.