Chief Executive Officer

Job Title:

CEO/ Business Head / Retail Head – Home Décor /
Position Summary
The Business Head / Retail Head will be responsible for driving the overall business strategy, revenue growth, and operational excellence of the retail business. This role will lead multi-store operations, oversee P&L performance, strengthen brand presence, and scale the business across regions while ensuring a premium customer experience.

Key Responsibilities

Business Strategy & Growth
Define and execute business strategy to achieve sales, profitability, and expansion targets.
Identify new markets, store locations, and growth opportunities within home décor / retail.
Lead annual business planning, budgeting, and forecasting.
P&L & Financial Management
Own complete P&L responsibility and drive sustainable profitability.
Optimize costs, margins, pricing strategies, and inventory efficiency.
Monitor financial performance and take corrective actions as needed.
Retail Operations Leadership
Oversee end-to-end retail operations across all stores and regions.
Ensure SOPs, processes, and operational standards are consistently implemented.
Improve store productivity, operational efficiency, and customer experience.
Sales & Performance Management
Drive sales performance across stores, categories, and channels.
Monitor KPIs such as conversion, average ticket size, sell-through, and store productivity.
Implement strategies to improve footfall, conversion, and repeat business.
Merchandising & Inventory Oversight
Work closely with buying, merchandising, and planning teams on assortment strategy.
Ensure optimal inventory levels, stock availability, and ageing control.
Drive effective replenishment and markdown strategies.
Customer Experience & Brand Building
Ensure consistent, premium customer experience aligned with brand values.
Strengthen brand positioning and in-store experience.
Use customer feedback to improve service quality and loyalty.
People Leadership
Lead, mentor, and develop senior retail, operations, and support teams.
Build a performance-driven, customer-centric culture.
Drive talent development, succession planning, and team engagement.
Marketing & Cross-Functional Collaboration
Partner with marketing teams on campaigns, promotions, and store launches.
Collaborate with supply chain, finance, HR, and design teams for seamless execution.

Key Requirements
15+ years of experience  in Retail / Home Décor / Lifestyle / Furniture industry.
Proven experience in heading business units or large retail operations.
Strong  P&L ownership , strategic thinking, and analytical skills.
Excellent leadership, stakeholder management, and decision-making abilities.
Experience in multi-store, multi-city retail environments preferred