Delivery Manager

Job Title:

Delivery Manager – IT Staffing

Location:

Gurugram
Work Mode:  Work From Office (5 Days)

Experience:

6–12 Years
Industry:  IT Staffing (Domestic)

Job Description:

We are seeking an experienced  Delivery Manager  with strong exposure in  Domestic IT Staffing  and proven  team handling  capabilities. The role involves managing delivery, client satisfaction, and team performance across multiple IT requirements.

Key Responsibilities:

Lead and manage a team of IT recruiters to ensure timely and quality deliveries
Handle end-to-end delivery for  Domestic IT Staffing (C2H / Permanent)
Act as a primary point of contact for clients and ensure SLA adherence
Plan, allocate, and track requirements across the team
Monitor team performance, productivity, and closures
Conduct daily/weekly reviews, mentoring, and performance improvements
Resolve delivery challenges, escalations, and client issues
Ensure compliance, documentation, and MIS reporting
Drive process improvements and best recruitment practices
Required Skills &

Qualifications:

Strong experience in  Domestic IT Staffing
Mandatory  team handling / people management  experience
Excellent client management and stakeholder communication skills
Good understanding of IT skills, technologies, and market trends
Strong leadership, planning, and problem-solving abilities
Graduation mandatory (MBA/HR preferred)

What We Offer:

Leadership role with high ownership
Stable work environment and growth opportunities
Competitive compensation with performance incentives