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Revenue and Reservations Manager

Job in 243601, Gurgaon, Uttar Pradesh, India
Listing for: United Hospitality Management
Full Time position
Listed on 2026-03-11
Job specializations:
  • Management
    Hotel Management, Operations Manager
Job Description & How to Apply Below
Position: Country Revenue and Reservations Manager
Job Title:

Country Revenue & Reservations Manager – India

About UHM
United Hospitality Management (UHM) is an international hotel management company with a growing presence across the Middle East, Europe, and India. As part of our India expansion strategy, we are building a strong commercial foundation to optimize revenue performance, distribution strategy, and centralized reservations management across our hotel portfolio.

Role Overview
The Country Revenue & Reservations Manager – India will lead the revenue optimization strategy and oversee reservations performance across all UHM properties in India.
This role is responsible for:
Driving RevPAR, ADR, and occupancy growth
Implementing pricing and inventory strategies
Managing OTA and distribution channel performance
Overseeing reservations processes and conversion efficiency
Ensuring strong data-driven decision making
This is a highly analytical and commercially critical leadership role.

Key Responsibilities
1. Revenue Strategy & Optimization
Develop and execute country-level revenue strategies aligned with annual budgets.
Drive improvements in:
ADR (Average Daily Rate)
RevPAR (Revenue per Available Room)
Occupancy %
Market Penetration Index (MPI)
Conduct daily, weekly, and monthly revenue analysis.
Lead forecasting processes and demand planning.
2. Pricing & Inventory Management
Implement dynamic pricing strategies based on market demand.
Manage rate loading, rate parity, and channel pricing consistency.
Optimize room inventory allocation across distribution channels.
Monitor competitor pricing and adjust strategy accordingly.
3. Distribution Channel Management
Oversee performance of:
OTAs (, Expedia, etc.)
Brand website
Direct channels
Corporate contracted rates
Reduce dependency on high-cost channels.
Optimize channel mix for profitability, not just volume.
4. Reservations Leadership
Oversee centralized or property-level reservations teams.
Improve conversion ratios and reduce booking leakage.
Monitor call quality, response times, and upselling effectiveness.
Implement SOPs for reservations processes.
5. Forecasting & Reporting
Prepare rolling forecasts and monthly revenue reports.
Analyze booking pace, pickup trends, and cancellation patterns.
Identify risks and opportunities early.
Present performance insights to Country Leadership.
6. Systems & Tools Management
Manage revenue systems and tools (RMS, PMS, channel managers).
Ensure rate integrity across all platforms.
Train property teams on revenue best practices.
7. Pre-Opening & Expansion Support
Develop revenue strategies for new property launches.
Build demand pipelines pre-opening.
Support distribution setup and OTA activation.
Qualifications & Experience
Bachelor’s degree in Hospitality, Finance, Business, or related field.
6–10 years of hotel revenue management experience.
Minimum 3–5 years in revenue leadership or cluster role.
Strong analytical and data interpretation skills.
Experience managing multi-property revenue preferred.
Key Competencies
Strong commercial acumen
Advanced analytical capability
Detail-oriented with strategic thinking ability
Strong understanding of hotel KPIs
Leadership and cross-functional collaboration skills
Ability to thrive in a growing, fast-paced environment
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