Project Manager- Retail Operations

The Project Manager – Retail Operations will be responsible for end-to-end planning and execution of retail projects, ensuring timely delivery, cost control, and high-quality outcomes. The role requires close coordination with clients, vendors, trade partners, and internal stakeholders, with a strong focus on operational efficiency and execution excellence.

Key Responsibilities
Own day-to-day retail project operations from brief to closure
Act as the primary operational point of contact for regional clients and local trade partners
Plan, coordinate, and monitor project timelines, quality standards, and on-ground execution
Liaise with vendors and suppliers to ensure timely delivery and adherence to specifications
Coordinate artwork collation, submission, and client approvals
Manage post-installation issues, including warranty-related resolutions
Validate project costs, consumption, and execution deliverables before business sign-off
Track and share accurate MIS and project status updates in prescribed formats
Review and validate Proof of Execution (POE) post deployment
Proactively identify operational risks and implement safeguards during execution
Maintain and strengthen relationships with the existing vendor base
Identify, onboard, and develop new vendors as per evolving project requirements

Qualifications
Graduate (mandatory); MBA preferred

Experience
4–5 years of relevant experience in retail operations, production, or project execution
Prior experience managing multi-vendor, multi-location retail projects

Key Skills & Competencies
Strong project and vendor management capabilities
Proficiency in MS Excel and MS PowerPoint (MIS, trackers, and presentations)
Ability to manage multiple projects simultaneously under tight timelines
Strong coordination, communication, and problem-solving skills
High ownership mindset with attention to detail and execution quality