GBS Advisory

Role Overview –Sr Consultant/ Manager, GBS Advisory

As a Manager in the GBS Advisory practice, you will lead discrete work streams and mid-to-large GBS engagements, owning delivery quality, team management, and client interactions.

You will work closely with Partners, as well as cross-functional teams and global member firms, contributing to both client delivery and practice development.

Key Responsibilities

GBS Strategy & Operating Model Design

• Support and co-lead GBS strategy and business case development

• Develop detailed value cases covering cost, productivity, talent, and scalability

• Support location assessments, workforce planning, and feasibility analysis

Target Operating Model & Transition Delivery

• Design key components of GBS Target Operating Models (governance, service scope, sourcing)

• Lead transition work streams across Finance, HR, Procurement, IT, Analytics, and Digital

• Manage knowledge transfer, stabilization, and service performance tracking

Digital & Analytics Enablement

• Apply analytics, process mining, and automation concepts within GBS and Outsourcing programs

• Work with digital and AI teams to embed technology into delivery models

Stakeholder & Team Leadership

• Manage client stakeholders at senior manager / director level

• Lead and drive Steering Committee and Governance meetings

• Lead project teams (5–15 members), ensuring quality, timelines, and outcomes

• Coordinate with internal teams across functions and geographies

Practice Development

• Contribute to RFPs, solutioning, and proposal development

• Support IP creation, thought leadership, and capability building

Note:

This role involves extensive domestic and international travel.

Qualifications & Experience

• 7–10 years of consulting or transformation experience

• Bachelor’s degree from Tier 1 college / Chartered Accountant;
Masters / MBA preferred

• Strong experience in GBS / shared services / outsourcing strategy, design, and transition management

• Exposure to large-scale, multi-functional transformation programs

• Experience managing teams and client work streams

• Ability to work effectively across functions, geographies, and internal teams

• Proficient in Microsoft Office Suite (advanced Excel, PowerPoint, and Word)

• Experience in executing technology-led transformation programs

• Ability to develop point of views and contribute to thought leadership

• Expertise in one or more shared services functions such as Finance, HR, Procurement, or IT operations

• Exposure to vendor management strategy and operations is a plus

• Ability to act as a subject matter expert in relevant areas – solutions, functions, or sectors

• Strong leadership qualities and ability to mentor consultants and junior team members

• Exposure to technologies such as AWS, Azure, Data Analytics, Automation, and Engineering tools is a plus